📢 Hiring: HR Operations Specialist Location: Gurgaon Salary: ₹30,000 – ₹50,000 per month Experience: Minimum 3 years in HR / HR Operations Benefits: Laptop + Health Insurance Key Responsibilities: - Manage end-to-end HR operations including recruitment, onboarding, and employee records - Handle payroll, attendance, and leave management - Ensure compliance with company policies and labor laws - Support employee engagement and HR initiatives - Coordinate with management for HR-related reporting Requirements: - Minimum 3 years of experience in HR / HR Operations - Strong communication and organizational skills - Proficient in HR software and MS Office Perks: - Laptop provided for work - Health insurance coverage 📩 Apply Now
Core ResponsibilitiesService & Customer Experience Lead and ensure delivery of consistent, high-quality customer service across all shifts, setting and reinforcing service standards that exceed guest expectations and build brand loyalty. Daily Operations Management Oversee all operational functions including reservations, seating, table management, order fulfillment, and guest satisfaction throughout service hours. Staff Leadership & Development Recruit, train, and supervise front-of-house and back-of-house staff; conduct performance reviews; foster a positive team culture; manage scheduling and ensure adequate staffing coverage. Financial Management & Cost Control Monitor revenue performance, control costs (food, labor, supplies), maintain budgets, reduce waste, and ensure profitability metrics are met monthly. Quality Assurance & Compliance Conduct regular audits on food safety, hygiene, cleanliness, and regulatory compliance; maintain health and safety standards across the restaurant. Inventory & Vendor Management Oversee inventory levels, manage vendor relationships, approve purchases, negotiate contracts, and ensure cost-effective procurement aligned with budget. Customer Feedback & Problem Resolution Address guest complaints promptly and professionally; gather and analyze customer feedback; implement improvements based on feedback and operational insights. Marketing & Guest Relations Support promotional activities, manage online reputation and reviews, build relationships with regular customers, and drive repeat business through exceptional service. Reporting & Metrics Tracking Prepare daily, weekly, and monthly performance reports covering sales, covers (orders), food costs, labor costs, ratings, KPIs, and variance analysis against targets. Shift Coordination Ensure smooth handoffs between shifts, communicate key updates to team members, document incidents, and escalate critical issues to management. Key Performance Indicators (KPIs)Daily/Monthly sales revenue and average order value (AOV) Guest ratings and reviews (minimum 4.3+ rating target) Labor cost percentage (target: 25-30% of revenue) Food cost percentage (target: 28-32% of revenue) Order accuracy and fulfillment rate (target: 98%+) Table turnover rate and covers per service Staff turnover and retention rates Customer satisfaction scores and NPS Required QualificationsExperience: 3+ years in restaurant management, food service operations, or hospitality management; experience with multi-outlet operations preferred. Technical Skills: Proficiency with POS systems, basic accounting knowledge, inventory management software, and reservation systems. Leadership: Proven ability to lead and motivate diverse teams, manage conflict, and drive performance improvement. Communication: Excellent written and verbal communication; fluent in local language plus English; ability to engage effectively with staff and guests. Analytical: Strong data interpretation skills for KPI tracking, cost analysis, and performance reporting.
-Assist in preparation of ingredients (cutting, chopping, marination, mise en place). - Cook basic dishes as per instructions. - Follow recipe standards, portion sizes, and presentation guidelines. - Maintain cleanliness, hygiene, and workstation setup. - Support senior chefs during rush hours. - Proper handling of equipment, food storage, and safety protocols. - Reduce food wastage. - Good in kitchen equipment handling.
Roles & Responsibilities:- Assist in preparation of ingredients (cutting, chopping, marination, etc). Cook basic dishes as per instructions. Follow recipe standards, portion sizes, and presentation guidelines. Maintain cleanliness, hygiene, and workstation setup. Support senior chefs during rush hours. Proper handling of equipment, food storage, and safety protocols. Reduce food wastage. Good in kitchen equipment handling. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Roles & Responsibilities:- Assist in preparation of ingredients (cutting, chopping, marination, etc). Cook basic dishes as per instructions. Follow recipe standards, portion sizes, and presentation guidelines. Maintain cleanliness, hygiene, and workstation setup. Support senior chefs during rush hours. Proper handling of equipment, food storage, and safety protocols. Reduce food wastage. Good in kitchen equipment handling. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Continental cooking basics Basic grilling & sautéing Sauce preparation knowledge Knife skills Kitchen hygiene & food safety (HACCP basics) Mise en place preparation Ability to follow recipes & portion sizes Teamwork & speed in the kitchen Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Continental cooking basics Basic grilling & sautéing Sauce preparation knowledge Knife skills Kitchen hygiene & food safety (HACCP basics) Mise en place preparation Ability to follow recipes & portion sizes Teamwork & speed in the kitchen
-Welcome guests and assist them with seating and menu guidance. -Serve food and beverages efficiently with proper etiquette. -Maintain table setup, cleanliness, and service standards. -Ensure timely clearance of dishes and support smooth restaurant operations. -Coordinate with kitchen and service staff for order accuracy. -Follow hygiene, safety, and grooming standards at all times.
1) Oversee day-to-day restaurant operations and ensure smooth workflow 2) Lead, train, and supervise the service team (Captains, Stewards, GRE, etc.) 3) Ensure high service standards, guest satisfaction, and quick issue resolution 4) Manage staff scheduling, shift planning, and performance 5) Maintain hygiene, safety, and food quality standards 6)Coordinate with the kitchen team for seamless service 7) Monitor inventory, ordering, and cost control 8) Achieve operational efficiency 9) Handle billing accuracy and daily cash reconciliation
Oversee day-to-day restaurant operations and ensure smooth workflow Lead, train, and supervise the service team (Captains, Stewards, GRE, etc.) Ensure high service standards, guest satisfaction, and quick issue resolution Manage staff scheduling, shift planning, and performance Maintain hygiene, safety, and food quality standards Coordinate with the kitchen team for seamless service Monitor inventory, ordering, and cost control Achieve operational efficiency Handle billing accuracy and daily cash reconciliation Job Type: Full-time Pay: ₹22,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Key Responsibilities: Clean and sanitize dishes, utensils, kitchen equipment, and work areas Assist in basic food preparation as required Maintain cleanliness of the dining area, kitchen, and storage spaces Ensure proper waste disposal and hygiene standards Support Chefs and service staff during busy operations Follow safety and sanitation protocols at all times Requirements: 2-5 year of experience Ability to work in fast-paced environments Job Type: Full-time Pay: ₹16,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Key Responsibilities: Supervise and guide stewards and service staff during operations Ensure smooth service flow and timely order delivery Greet guests, take feedback, and handle any service-related concerns Maintain hygiene and cleanliness standards across the dining area Coordinate with kitchen staff for efficient order management Train and support new team members Handle table allocations, reservations, and guest seating Assist management with daily operational tasks Job Type: Full-time Pay: ₹16,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Key Responsibilities: Supervise captains and stewards during service. Welcome guests and manage table seating smoothly. Take and monitor orders and coordinate with the kitchen. Handle guest complaints politely and professionally. Conduct shift briefings and guide junior staff. Ensure cleanliness, hygiene, and service standards. Support billing and daily operational activities. Requirements: Previous experience as Captain / Senior Captain in hospitality.
Key Responsibilities: Greet guests warmly and escort them to their tables. Manage reservations, waiting lists, and guest flow. Answer phone calls and handle basic guest inquiries. Coordinate with service staff for smooth table allocation. Handle guest concerns politely and inform the manager when required. Maintain cleanliness and organization of the reception area. Follow grooming, hygiene, and brand standards. Requirements: Pleasant personality and good communication skills. Customer-service oriented mindset. Prior experience as Hostess / GRE preferred. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Key Responsibilities: Greet guests warmly and escort them to their tables. Manage reservations, waiting lists, and guest flow. Answer phone calls and handle basic guest inquiries. Coordinate with service staff for smooth table allocation. Handle guest concerns politely and inform the manager when required. Maintain cleanliness and organization of the reception area. Follow grooming, hygiene, and brand standards. Requirements: Pleasant personality and good communication skills. Customer-service oriented mindset. Prior experience as Hostess / GRE preferred. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Key Responsibilities: Support smooth food and beverage service on the floor. Guide and help junior stewards during service. Serve food and beverages as per instructions. Maintain cleanliness of tables, service areas, and pantry. Assist in table setup and closing duties. Follow hygiene, safety, and grooming standards. Coordinate with captains and kitchen team during service. Requirements: Experience as Steward or Senior Steward in hospitality. Job Type: Full-time Pay: ₹12,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Key Responsibilities: Supervise captains and stewards during service. Welcome guests and manage table seating smoothly. Take and monitor orders and coordinate with the kitchen. Handle guest complaints politely and professionally. Conduct shift briefings and guide junior staff. Ensure cleanliness, hygiene, and service standards. Support billing and daily operational activities. Requirements: Previous experience as Captain / Senior Captain in hospitality. Job Type: Full-time Pay: ₹12,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Key Responsibilities – Commis Chef (Indian Cuisine) Assist senior chefs in preparing Indian dishes. Do basic prep work like cutting, marination, and grinding. Follow recipes, portion sizes, and kitchen instructions. Maintain cleanliness and hygiene as per food safety standards. Store food items properly and reduce wastage. Support the team during peak hours and timely dispatch of orders. Follow kitchen rules, shift timings, and attendance procedures.
Key Responsibilities – Commis Chef (Indian Cuisine) Assist senior chefs in preparing Indian dishes. Do basic prep work like cutting, marination, and grinding. Follow recipes, portion sizes, and kitchen instructions. Maintain cleanliness and hygiene as per food safety standards. Store food items properly and reduce wastage. Support the team during peak hours and timely dispatch of orders. Follow kitchen rules, shift timings, and attendance procedures. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person
Key Responsibilities – Commis Chef (Indian Cuisine) Assist senior chefs in preparing Indian dishes. Do basic prep work like cutting, marination, and grinding. Follow recipes, portion sizes, and kitchen instructions. Maintain cleanliness and hygiene as per food safety standards. Store food items properly and reduce wastage. Support the team during peak hours and timely dispatch of orders. Follow kitchen rules, shift timings, and attendance procedures. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person