Email Support Executive

0 years

1 - 2 Lacs

Posted:1 day ago| Platform: SimplyHired logo

Apply

Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

  • Customer support: Assisting customers with questions, fixing problems, and providing support through calls, email, and chat.
  • Customer satisfaction: Ensuring customers are satisfied and have a good experience.
  • Product knowledge: Providing accurate information about products and services, and showing customers the product's benefits.
  • Training: Training new employees and ensuring the customer support team is adequately trained.
  • Conflict resolution: Resolving customer complaints and handling conflict situations.
  • Customer account management: Recording and managing customer accounts through CRM systems.
  • Team management: Hiring, directing, and monitoring a team of customer service representatives.
  • Best practices: Creating recommendations on best practices for handling different clients and retaining customers.

Job Type: Full-time

Pay: ₹14,000.00 - ₹18,000.00 per month

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

Ghansoli, Navi Mumbai, Maharashtra