You are being offered a full-time hybrid role as a Sales Service Engineer/Manager at EGB-Consultancy, a company operating in the FoodTech/Cold Chain/HVACR industry in Kochi. This role provides some work-from-home flexibility and entails responsibilities such as troubleshooting, field service, communication, technical support, and maintenance & repair. To excel in this role, you should possess strong skills in troubleshooting, field service, technical support, communication, maintenance & repair, as well as a background in the FoodTech/Cold Chain/HVACR industry. Additionally, you are expected to showcase robust problem-solving abilities, excellent customer service skills, and hold a Bachelor's degree in engineering or a related field. Prior experience at the consult level would be highly valued. If you are passionate about delivering top-notch service, resolving technical issues, and ensuring customer satisfaction in the FoodTech/Cold Chain/HVACR industry, this opportunity at EGB-Consultancy could be the perfect fit for you.,
Role Overview: You will be a Technical Expert in Cold Chain Refrigeration Foodtech Equipment Industry, based in Kochi with the option to work partly from home. Your primary responsibilities will include providing technical support and customer service, conducting research and development, and utilizing your strong analytical skills. You will be tasked with troubleshooting equipment issues, supporting product development, performing performance evaluations, and addressing technical inquiries from customers. Key Responsibilities: - Troubleshooting equipment issues - Supporting product development - Conducting performance evaluations - Assisting customers with technical inquiries Qualifications Required: - Strong Analytical Skills - Excellent Communication and Customer Service skills - Experience in COLD CHAIN, REFRIGERATION, FOODTECH, EQUIPEMENTS Technical Support - Ability to work independently and in a hybrid environment - Relevant technical qualifications or certifications in refrigeration or food tech equipment - Prior experience in cold chain systems or similar industries is a plus,