We are expanding our operations to East Africa, namely the Comoros Islands and are looking for an experienced Branch Manager / Warehouse Manager (preferably from South India) with 68 years of proven leadership experience in retail, wholesale, or warehouse management. The ideal candidate will oversee daily operations, optimize profitability, manage teams, and ensure customer satisfaction through efficient and organized branch or warehouse performance. Role & responsibilities Achieve and exceed profit and performance goals for the branch/supermarket. Identify and capitalize on opportunities to improve net profits while addressing negative trends. Build and maintain strong relationships with customers, ensuring satisfaction and loyalty. Support sales teams in acquiring new clients and following up on sales leads. Monitor and assist in managing overdue accounts receivables. Set and adjust pricing within company guidelines to maintain competitive advantage. Supervise post-delivery customer audit programs to enhance business processes. Oversee customer service quality, order accuracy, and complaint resolution. Manage procurement of stock and materials following company purchasing standards. Approve credit memos and return authorizations. Coordinate scheduling for trucks, logistics, and team members to ensure timely operations. Establish operational and delivery strategies aligned with company objectives. Control variable expenses and maintain budgets. Implement and monitor equipment maintenance and protection programs, with planning for depreciation. Maintain warehouse/shop safety and cleanliness; enforce safety programs and procedures. Preferred candidate profile Self-driven and proactive leadership style. Excellent verbal and written communication skills.• Strong decision-making and problem-solving abilities. Effective multitasking, prioritization, and time management. Ability to perform under pressure and manage stress efficiently. Sound judgment and analytical thinking in business operations. Proficiency in Microsoft Office (Excel, Word, Outlook, etc.). Fluency in French is a significant advantage.
We are expanding our operations to East Africa, namely the Comoros Islands and are seeking an experienced and dynamic Branch Manager to lead and oversee the full operations of our Moroni branch. The successful candidate will be responsible for driving sales growth, optimizing operational efficiency, managing staff performance, and ensuring customer satisfaction. This position demands a strong leader with a proven ability to manage day-to-day branch functions, maintain profitability, and uphold company standards of service and discipline. Role & responsibilities Supervise and lead all branch operations, including retail, warehouse, and logistics activities. Achieve and exceed monthly and annual sales and profit targets. Monitor performance KPIs and implement action plans to address operational or financial gaps. Manage inventory, ensure stock accuracy, and coordinate with the procurement and logistics teams for timely replenishment. Oversee staff scheduling, training, and performance evaluations to maintain a productive and motivated workforce. Ensure customer satisfaction by maintaining service quality and promptly addressing complaints or issues. Maintain proper control over credit sales, approvals, and customer accounts. Coordinate and manage delivery schedules to ensure timely dispatches. Maintain showroom and warehouse cleanliness, equipment upkeep, and compliance with company safety standards. Uphold staff discipline, teamwork, and accountability at all levels. Prepare periodic performance reports for management review and participate in strategic meetings for operational improvement. Preferred candidate profile Strong leadership and team management skills. Excellent organizational and multitasking abilities. Strong analytical, decision-making, and problem-solving capabilities. Proficiency in Microsoft Office (Excel, Word, Outlook). Exceptional communication and interpersonal skills (English required; French or Swahili is an asset). Ability to handle pressure, prioritize tasks, and maintain professional composure in fast-paced environments. Qualifications & Experience Minimum of 48 years of experience in a managerial or supervisory role within the retail, hardware, or building materials sector. Proven track record in achieving sales and operational targets. Demonstrated experience managing diverse teams across warehouse and retail operations. Bachelors degree or diploma in Business Administration, Management, or a related field preferred.
Position Overview We are looking for an experienced 2 Branch Managers / 1 Warehouse Manager (preferably from South India) with 6–8 years of proven leadership experience in retail, wholesale, or warehouse management. The ideal candidate will oversee daily operations, optimize profitability, manage teams, and ensure customer satisfaction through efficient and organized branch or warehouse performance. Job Types: Full-time, Permanent Pay: ₹71,000.00 - ₹89,000.00 per month Work Location: In person