E-Commerce Executive

About the Job:
We are looking for a proactive and data-driven E-Commerce Operations & Performance Marketing Executive to manage end-to-end marketplace operations and drive sales through paid campaigns for Soul & Scents, a Mumbai-based home fragrance brand. The ideal candidate should have hands-on experience in marketplace operations as well as running ads on e-commerce and quick-commerce platforms.

Role Details:
Position: E-Commerce Operations & Performance Marketing Executive
Industry: D2C / E-commerce / Quick Commerce
Location: Borivali East, Mumbai (On-site)
Experience: 2–4 Years

Key Responsibilities:

• Create, update and maintain product listings and catalogue on Amazon, Flipkart, Myntra, Blinkit, Zepto and Instamart, Walmart
• Launch new SKUs and resolve suppressed or inactive listings.
• Process quick-commerce POs and marketplace orders, and book warehouse and dark-store appointments.
• Manage inventory across the warehouse, FBA and platform warehouses to avoid stock-outs.
• Track GRNs, fill rates and short or rejected quantities.
• Maintain platform-wise pricing, discounts, coupons and sale-event offers.
• Plan and run ads on Amazon (Sponsored Products, Brands, Display), Flipkart, Blinkit, Zepto and Instamart.
• Run Meta and Google ads for the D2C website.
• Manage ad budgets, keywords, bids and campaign structure.
• Track and optimise ACoS, ROAS, CTR, CPC and conversion rates.
• Plan campaigns for sale events (Prime Day, Big Billion Days, festive sales).
• Reconcile payments, fees, commissions and deductions, and follow up on pending payouts.
• Manage returns, RTOs and damaged stock, and file SAFE-T, reimbursement and courier claims.
• Prepare daily MIS reports, ad performance reports and monthly platform-wise sales reports.

Required Skills:

• Graduate (B.Com / BBA / MBA preferred).
• 2–4 years of experience in e-commerce operations and marketplace advertising.
• Hands-on with Amazon Seller Central and Amazon Ads console.
• Experience running ads on Flipkart, Blinkit, Zepto or Instamart.
• Working knowledge of Meta Ads Manager and Google Ads.
• Strong understanding of ACoS, ROAS, TACoS and ad performance metrics.
• Proficiency in Excel (VLOOKUP, pivot tables, reporting).
• Experience in FMCG, beauty or home and lifestyle brands is a plus.

Pay: ₹25,000.00 - ₹50,000.00 per month

Ability to commute/relocate:

• Borivali, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• E-Commerce: 2 years (Preferred)
• Microsoft Excel: 2 years (Preferred)
• amazon: 1 year (Preferred)

Work Location: In person