E - Branch Relationship Manager

Job Requirements

About theRole: As an E-Branch Relationship Manager you will be part of the Turbo Cross-Sell team. This role is focused on engaging customers to drive revenue growth, identifying new business opportunities, and ensuring timely resolution of customer queries. You will play a key role in enhancing customer experience and contributing to the overall success of the branch.

KeyResponsibilities:

Primary Responsibilities

Meet and exceed revenue targets by actively engaging with customers.

Identify and explore new business opportunities to drive growth.

Ensure faster resolution of customer issues with effective follow-through.

Conduct market research to evaluate customer needs and identify selling opportunities.

Secondary Responsibilities

Support and train team members to consistently exceed daily and weekly targets.

Collaborate effectively with internal and external stakeholders to achieve business objectives.

What We Are Looking For

Education Qualification: Prior experience in retail banking, sales, or customer relationship management is desirable.

Experience: Prior experience in retail banking, sales, or customer relationship management is desirable.

Skills and Attributes

Excellent written and verbal communication skills.

Strong understanding of liabilities and assets products and processes.

Exceptional convincing and interpersonal skills.

Ability to work collaboratively in a team environment.

Proactive approach to problem-solving and customer engagement.

Pay: ₹25,000.00 - ₹50,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Education:

• Bachelor's (Preferred)

Work Location: In person