DSS Takara Bio India Pvt Ltd

About Company: DSS Takara Bio India is a joint venture between DSS Imagetech Pvt. Ltd. and Takara Bio Inc. established in 2011 to bring world-class quality molecular biology tools and research kits to the doorstep of the Indian Scientific Community, making them readily available and affordable in the Indian biotechnology market. We market Takara Bio, Clontech, Cellartis, and Rubicon products to customers throughout the country. Additionally, we represent comprehensive product lines from our Partnered brands, Macherey-Nagel, TriLink and PromoCell. At present, we are manufacturing Takara Bio branded routine molecular biology products in India at our manufacturing unit located in New Delhi. Job Description: Primary Role: To deliver expert technical and application support to researchers in the fields of cell & gene therapy, mRNA-based vaccine development, and molecular biology, ensuring superior customer experience across the western region of India. Objective: To provide reliable, quick, and efficient support to customers and sales members in the region Main Tasks: Conduct frequent visits to research institutes, biotech companies, and channel partners to assess requirements for advanced research tools and technologies. Provide pre-sales technical consultation and address all technical queries related to the entire Takara Bio product range, including but not limited to molecular biology reagents, gene expression tools, viral vector systems, and RNA technologies. Offer post-sales support, troubleshooting challenges in cell therapy, mRNA workflows, qPCR, cloning, NGS, and CRISPR applications. Create and deliver tailored technical trainings, workshops, and demonstrations for customers, distributors, and internal sales teams. Ensure quick and efficient handling of customer concerns and technical escalations to maintain a high level of satisfaction. Represent the company and demonstrate products at key conferences, roadshows, and scientific events. Continuously update knowledge on current and emerging applications in cell engineering, genome editing, and therapeutic RNA technologies. Candidate must have: Must be willing to travel extensively across the West region (Gujarat, Maharashtra, Goa, etc.) Proficient with MS Office, CRM, and basic data analysis tools. Proactive, action-oriented, with sound decision-making skills. Excellent communication, presentation, and interpersonal skills. Capable of independently resolving experimental issues and providing scientific guidance. Strong knowledge of cell culture, stem cell workflows, mRNA synthesis and delivery, viral vector systems, and gene expression analysis. Qualification: M.Sc./M.Tech.—Biotechnology/Life Sciences PhD in Life Sciences are preferred Experience: 2–5 years of hands-on experience in cell and gene therapy, mRNA technologies, or related molecular biology fields. Additional Skills (If Any): Prior experience in technical application support or customer-facing scientific roles is strongly preferred.