Key Responsibilities Maintain and manage a detailed CRM database for all loan clients, ensuring accurate and up-to-date information. Act as the primary point of contact for clients from initial inquiry to loan disbursement and post-disbursement support. Address client queries, concerns, and service requests promptly and professionally. Track client communications, follow-ups, and loan application progress to ensure timely responses and actions. Ensure CRM data aligns with company policies and supports loan processing requirements. Explain loan products, terms, and conditions clearly and effectively to clients. Coordinate with internal teams (underwriting, finance, legal, operations) to ensure smooth processing of loan applications. Manage client expectations and keep them informed about loan status and progress. Support clients during loan approval and closing stages, assisting with documentation and required information. Skills & Competencies Strong knowledge of CRM systems and customer data management Excellent verbal and written communication skills High attention to detail and data accuracy Strong coordination and follow-up skills Customer-focused and solution-oriented mindset
Job Summary The Civil Site Engineer will be responsible for planning, execution, and supervision of construction activities at site. The role ensures that projects are completed on time, within scope, and in compliance with quality, safety, and contractual standards. Key Roles & Responsibilities Plan, mark out, and level construction sites in accordance with approved drawings and design specifications. Implement and monitor work target plans and work progress schedules. Supervise on-site construction activities and ensure optimal labor productivity. Monitor daily site progress and ensure adherence to project timelines and quality standards. Provide technical guidance to the construction team and resolve site-related technical issues. Ensure that construction work complies with approved designs, drawings, and specifications. Conduct quality assurance and quality control checks to ensure materials and workmanship meet required standards. Manage site resources effectively, including materials, equipment, and manpower, to ensure efficient project execution. Ensure all construction activities comply with Health, Safety, and Environmental (HSE) regulations. Maintain site security and safeguard construction assets and materials. Ensure compliance with contract terms, conditions, and project requirements. Manage and coordinate changes in project scope and construction schedules. Prepare and maintain checklists and reports as per working and quality criteria. Required Skills & Competencies Strong knowledge of construction methods, materials, and quality standards Ability to read and interpret construction drawings and specifications Good understanding of site safety and statutory regulations Strong problem-solving and decision-making skills Effective communication and coordination abilities Capability to manage multiple site activities efficiently Preferred Candidate Profile Hands-on experience in civil construction projects Ability to work independently and under pressure Strong leadership and team management skills