Dr. ITM CX

Company Description Dr. ITM CX is committed to delivering value-driven and top-quality services that meet high professional standards, ensuring the best experiences for its clients. Focused on professionalism and excellence, the company continuously strives to create impactful solutions tailored to diverse client needs. Dr. ITM CX maintains a strong online presence across various platforms, emphasizing its dedication to innovation and client engagement. Role Description We are seeking a proactive and results-driven Team Lead for a full-time on-site role located in Chandigarh. The Team Lead will oversee and manage team operations, ensure project deliverables are met on time, and maintain clear communication between team members and stakeholders. Responsibilities include mentoring team members, streamlining workflows, monitoring team performance, and providing support to resolve challenges effectively. Additionally, the role involves collaborating with management to align team objectives with organizational goals. Qualifications Strong leadership and team management skills, including mentoring and coaching for performance improvement. Excellent communication, interpersonal, and organizational skills to ensure seamless collaboration and task execution. Experience in strategic planning, problem-solving, and decision-making to achieve successful project outcomes. Hands-on experience with project management tools and techniques to track and optimize workflows. Ability to adapt to new challenges and manage multiple priorities in a dynamic environment. Bachelor's degree in Business, Management, or a related field. Previous experience in a leadership role is highly desirable.