1.0 - 4.0 years

2 - 4 Lacs

gurugram

Work from Office

Urgent Hiring For Credit Officer in Gurgaon Location Exp-1 yrs + Ctc-2.00 Lpa to 4.20 Lpa MBA Regular Preferred Only Any BFSI Candidate apply who have experience in Credit Interview Mode- F2F Only Male & Female Both Can Apply Role & responsibilities Process Flow for the Officer Credit (OC): The OC must refresh the dashboard every time she is done with working on a file. The dashboard will reflect all files in DOVR status. The first file in the queue, which is identified by the date and time of the file achieving the DOVR status, should be taken up for preparing the interview sheet. Appraisal and preparation work for making a call to the customer: Job Description - Credit Officer Ensure all DOVR files achieve status ITPD or ITSC within 4 hours of the file achieving DOVR status. Prepare a note sheet with notes reflecting all queries and pending documents. This note sheet is the support tool to call the customer and resolve pending issues NECESSARILY call the customer. We expect all customers to be called so that we acknowledge the receipt of his application and papers. Confirm pending documents, agree to next action for every document and query. There are instances when a customer is unable to take a call, in such cases send an email. Prepare the interview sheet on line and as part of the interview sheet, update all pending documents and queries. All pendencys to be assigned for next action, date & time, the person who will perform the next action. Refresh dashboard to understand if all pending documents and queries are resolved even while the status remains ITPD. Ensure all actions due by all concerned are taken, follow up done with the customer and SO, if required, new action date and time assigned. Wherever required due escalations to be done for non performance of action due Perks and benefits

Posted 8 hours ago

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