Domestic Customer Service Blended Jobs In Gurgaon

1 - 6 years

5 Lacs

Gurugram

Posted:5 days ago

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Job Description

Gurgaon-based domestic company is hiring for a customer support profile

Any graduate with 01 year of similar experience can apply

Salary up to - 5.5LPA

5.5 days a week working

Excellent comms skills required

Roles and Responsibilities

  • Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.

  • Provide accurate information about products/services to customers, addressing their needs and preferences.

  • Identify opportunities for upselling/cross-selling relevant products/services based on customer feedback.

  • Escalate complex issues to senior team members or supervisors when necessary.

  • Maintain records of all interactions with customers using CRM software.

Contact Mamta - 9643075013

Skills Required

Voice process BPO Inbound voice process Inbound Customer Service Inbound Calls Customer handling Customer care

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Job Type

Full Time

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