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1 Job openings at DJT Fashion Pvt. Ltd. (House of Believe) Premium Brand
Manager Learning & Development (Fashion Retail /Hospitality Industry)

Noida

7 - 10 years

INR 8.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Job Summary: We are seeking a dynamic and strategic Learning & Development (L&D) Manager to lead the development, implementation, and continuous improvement of training programs across our fashion retail and/or hospitality operations. This role will play a critical part in enhancing employee performance, customer experience, and leadership capability to support business growth. Key Responsibilities: Learning Strategy & Program Development: Design and implement comprehensive L&D strategies aligned with business goals. Develop role-specific training programs for retail staff, hospitality teams, and corporate employees. Collaborate with department heads to identify learning needs and performance gaps. Training Delivery & Facilitation: Lead in-person and virtual training sessions across locations. Oversee onboarding and induction programs for new hires. Facilitate workshops on leadership, customer service, product knowledge, and soft skills. Talent Development & Succession Planning: Build and manage high-potential employee development programs. Support career pathing initiatives and internal mobility efforts. Partner with HR to track development plans for future leaders. Learning Technologies & Content Creation: Implement and manage LMS (Learning Management System). Develop engaging content using tools like Articulate, Canva, or video editing platforms. Stay updated with learning trends, particularly in retail and service excellence. Metrics & Reporting: Define and track KPIs for L&D programs (e.g., knowledge retention, sales uplift, service ratings). Generate reports on learning effectiveness and ROI. Use feedback to continuously improve program impact. Qualifications & Experience: Bachelors or Master’s degree in HR, Education, Organizational Development, or related field. 5–8 years of experience in L&D, preferably in fashion retail , luxury , or hospitality . Proven success in developing and executing scalable training programs. Strong presentation, communication, and interpersonal skills. Familiarity with e-learning platforms and instructional design tools. Experience working in a fast-paced, customer-focused environment. Key Competencies: Strategic thinking and business acumen Passion for people development and customer experience Strong stakeholder management and influence Project management and organizational skills Creativity and adaptability Desirable: Certifications in L&D / Training (e.g., CIPD, ATD) Exposure to brand experience training or luxury retail/hospitality standards Multilingual skills (based on regional needs)

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