Title: Head Contract Manufacturing Location: Coimbatore, Tamil Nadu Department: Operations / Strategic Sourcing Experience Required: 12-15 Years Position Summary We are seeking an experienced and driven Head Contract Manufacturing to lead the strategy, governance, and performance optimization of all Outsourced Vendor partners supporting our diamond manufacturing facility in Coimbatore. This role will be accountable for managing a network of outsourced processing units, ensuring that vendor-driven operations meet our standards of quality, delivery, compliance, and cost-effectiveness. You will play a pivotal role in enhancing productivity, enforcing SLAs, and acting as the key liaison between internal functions and external outsourced manufacturing vendors. Key Responsibilities Vendor Strategy & Partnership Development Execute outsourcing operations aligned with plant production plans, capacity needs, and process specialization. Identify and onboard reliable vendor partners and build long-term vendor relationships based on trust, performance, and shared goals. Contracting & Compliance Define clear, performance-driven contracts and SLAs for each outsourced activity across Tier 1, 2 &3 segments of vendors. Ensure adherence to all legal, labor, and environmental compliance requirements including working conditions, and statutory documentation from vendors. Monitor vendor audits, risk assessments, and conflict resolution. Performance Monitoring & Optimization Implement robust vendor evaluation systems (KPI scorecards, regular reviews) covering quality, turnaround time, manpower availability, safety, and responsiveness. Drive continuous improvement through structured feedback loops, benchmarking, and vendor development plans. Collaborate with internal teams to ensure outsourced partners meet daily production goals, quality standards, and service uptime. Cost & Commercial Control Negotiate favorable pricing structures and payment terms while balancing long-term relationship health. Track and optimize outsourcing budgets, ensuring spend alignment with operational efficiency and ROI. Identify opportunities for consolidation or insourcing based on evolving cost-benefit analysis. Governance & Stakeholder Collaboration Serve as the single point of accountability for all outsourced manufacturing operations. Work closely with Production, Quality, HR, Procurement, Finance, Sustainability and Compliance to ensure vendor alignment with organizational goals. Regularly report vendor metrics, risks, and escalations to executive leadership. Digitization & Data Tracking Implement or oversee systems for digital tracking of vendor performance, delivery status, and exceptions. Support digital integration of vendor performance data for improved visibility. Qualifications & Experience Bachelor's Degree (Engineering, Business, or Operations preferred); MBA or equivalent postgraduate qualification is a plus. 12-15 years of experience, including 5+ years managing outsourced vendor operations in a manufacturing or high-precision production environment. Strong understanding of vendor governance, contract management, SLA negotiation, and compliance frameworks. Exposure to managing external labor partners, processing units, and service vendors in a structured, performance-driven manner. Key Skills & Attributes Strong negotiation, communication, and conflict-resolution skills. Detail-oriented and highly organized with the ability to manage multiple vendor ecosystems simultaneously. Proven track record of driving cost savings, process improvements, and high vendor accountability. Ability to work hands-on and on-ground in vendor premises when required. • Fluent in Hindi, English & Tamil (preferred)
Role & responsibilities Financial reporting: Financial closing Month End: To carry out month-end activities for hard closing of month, quarter, and annual periods for internal and external reporting. Issuing monthly and annual financial reports (Statutory (Local), IFRS, MIS) for stand-alone entities and the consolidated group. AOP and Budgetary controls: To develop budgets, annual operating plans in alignment with Dimexon Group policies and instructions. To prepare fortnightly and quarterly forecasts Variance analysis of actual vs AOP and actual vs Forecast Group Corporate Accounts Monitoring and coordinating general accounting operations from all locations, departments and functions in Dimexon Group for online, monthly and annual reporting objectives Facilitating the preparation of and validating the financial statements presented to banks, shareholders and regulatory or fiscal authorities. Cash Management: To prepare rolling liquidity (incl. bank borrowings) forecasts on a periodic basis To monitor bank balance and borrowing position daily and share updates/ recommend actions. Corporate Accounting and Controlling: Coordination with Local accountants and auditors for complete and timely accounting of revenues, costs, assets and liabilities. Fixed Asset controls, accounting, and accurate capitalization of projects. This includes monitoring the sales /disposal of assets, checking depreciation runs and coordinating physical verification of fixed assets. Scrutiny of vendors, customers, and general ledger accounts To attend queries raised by Statutory Auditors at the time of finalization of accounts Keep control of OEPX actual spending w r t budgets Prepare and maintain the supporting documents /schedules for annual accounts. Tax and Legal: Supporting the Tax and Legal team Legal team for secretarial and legal work, if required. Support entities for factual data for legal documentation, resolutions etc.s Preferred candidate profile
Key Accountabilities and Responsibilities • Achieving the targeted sales growth, profit margin and product mix for the region • Developing the new customers / clients adherence to the KYC norms. • Ensure the high level of customer satisfaction • Maintain system hygiene of all the sales conducted • Accountable for Inventory hygiene • Implementing the effective sales process to attain the business objectives • Assisting Head Sales in preparation of AOP for the sales department • Analyze and classify the existing and potential customers on regular basis based on different criteria like business, receivables etc. • Adhere to the timelines for all delivery to the customers • Fulfilling the demand of the customers as per the requirement and also identify their future needs. • Improve the sales capability by identifying the loop holes in the current process / system and provide input for its improvement • Gather relevant information about the client / customers through different sources before partnering with them. As per KYC norms. • Develop a rapport with the new customers and maintain the same with the old customers to enhance the business. • Adhere to the companys standard at each and every front of sales. • Keep updated self and other team mates with the current market situations.Role & responsibilities Preferred candidate profile
Role & responsibilities 1. HR Operations & Administration • Manage end-to-end HR operations including onboarding, exit management, employee database management, time & attendance, and leave administration. • Ensure smooth functioning of HR systems and timely update of employee records for blue-collar and white-collar workers. • Oversee documentation related to contractors, apprentices, and third-party workforce. 2. Compliance & Statutory Management • Ensure adherence to all labour laws applicable to manufacturing (e.g., Factories Act, ESI, PF, Gratuity, etc.). • Maintain statutory records, file returns, and coordinate with government labour authorities during inspections/audits. • Liaise with contractors to ensure compliance with CLRA and other applicable laws. 3. Workforce Management & Payroll Coordination • Supervise attendance and shift scheduling systems for workers and staff. • Coordinate with the payroll team to ensure accurate wage/salary processing for permanent and contract workforce. • Handle wage settlements, incentives, and overtime management in coordination with finance and line managers. 4. Employee Relations & Engagement • Support the HR Head in managing union relations, grievance redressal, and disciplinary proceedings. • Implement employee welfare programs and engagement initiatives at the shop-floor level. • Act as an employee advocate while ensuring alignment with organizational policies. 5. HR Systems & Reporting • Understand and study the workflows and req • Manage HRMS/ERP system data accuracy and workflows related to HR operations. • Generate and share MIS reports, HR metrics (turnover, absenteeism, headcount), and dashboards for leadership. • Identify opportunities to digitize and automate repetitive HR tasks 6. Implementation of HRIS Requirements Gathering & Analysis • System Evaluation & Selection Support • Process Mapping & Standardization • Help map current HR processes and align them with system capabilities. • Recommend process improvements where necessary. • Ensure standardization across departments and locations for consistency in HR data. • Data Preparation & Migration • Testing (UAT User Acceptance Testing) • Training & Change Management • Go-Live & Post-Go-Live Support • Continuous Improvement & Maintenance