As a member of the team at DIGITAP.AI, you will be instrumental in providing high tech advanced AI / ML solutions to new age internet driven businesses. Our focus is on delivering reliable, fast, and 100% compliant Customer Onboarding, Automated Risk Management, Risk Analytics, Customized Scorecards, and other Big Data enabled services. One of our key processes involves extracting data from various sources through web scraping. Your responsibilities will include guiding new clients through the onboarding process to ensure a seamless transition onto our platform. You will also be tasked with fostering strong and enduring relationships with clients, addressing inquiries and escalations promptly. Providing timely and effective support via email to resolve technical issues will be a key part of your role. Additionally, you will play a crucial role in gathering and relaying customer feedback to internal teams, advocating for enhancements to our services. To excel in this role, you should hold a Bachelor's degree and have up to 2 years of experience in customer support or relationship management, preferably in SaaS or fintech industries. Strong writing and verbal skills, exceptional interpersonal skills, and an intermediate understanding of API structure, JSON are also required. You should possess the ability to learn and explain technical concepts effectively. Problem-solving skills, a proactive approach to customer needs, and proficiency in MS Tools with a good typing speed will be valuable assets in this position.,
About us - DIGITAP.AI provides high tech advanced AI / ML solutions to new age internet driven businesses for reliable, fast and 100% compliant Customer On boarding, Automated Risk Management along with Big Data enabled services like Risk Analytics and Customized Scorecards. For customers on boarding and risk management, Digitap.ai extracts the data from various sources through web scraping. Role Overview We are looking for a Python Backend Intern who is eager to learn and contribute to building scalable backend systems. The ideal candidate has a strong foundation in Python, a keen interest in backend development, and a willingness to explore areas such as APIs, databases, and web scraping. You’ll work alongside experienced engineers and gain hands- on experience in designing, developing, and deploying production-ready systems. Key Responsibilities Assist in designing and developing backend systems using Python and related frameworks. Support in building and maintaining RESTful APIs for integration with frontend and third-party services.Work with databases (SQL and NoSQL) to store, manage, and retrieve data efficiently. Learn and apply performance optimization techniques in code and databases. Contribute to internal tools and automation projects to enhance development efficiency. Explore and implement web scraping techniques under guidance to gather and process data. Required Skills Strong understanding of Python programming fundamentals. Basic knowledge of RESTful APIs and web frameworks (such as Flask or FastAPI). Familiarity with databases like MySQL, MongoDB, or Redis. Interest or exposure to web scraping and data extraction concepts. Strong logical thinking, analytical ability, and problem-solving attitude. Good communication and teamwork skills. Nice to Have Familiarity with cloud platforms (AWS, Azure, or GCP). Knowledge of Git/GitHub for version control. Basic understanding of microservices architecture and API integration. Qualification Pursuing or recently completed a Bachelor’s degree in Computer Science, Engineering, or a related field. Prior internship, personal projects, or coursework in Python backend development will be a plus. What You’ll Gain Hands-on experience in backend development in a real-world, production-oriented environment.Mentorship from experienced developers and exposure to scalable, data-driven systems.Opportunity to explore web scraping, APIs, and cloud technologies.A strong foundation for a future full-time role in backend or full-stack development.