Diebold Nixdorf is looking for a Principal Industry Marketing Specialist for the area Asia Pacific, Middle East and Africa (APMEA) to lead the development and implementation of banking industry marketing strategies and the execution of the marketing plan. You will work with the appropriate business leadership in the relevant segment to ensure that marketing activities support the sales and growth strategies in alignment with the overall Diebold Nixdorf marketing strategy. If you like variety and the opportunity to get involved in a range of projects, this could be perfect role for you. The role will have great scope for working across multiple countries including lead generation, campaign management, database management, sales enablement activities, content creation and communications for the banking segment. Required Qualifications Bachelor s degree or Master s degree in Marketing Communication, Business Admin or related field Excellent English communication skills in both writing and speaking. Good communication skills in French are desirable. Experience of working in a fast-paced role with the ability to prioritize workloads Previous multi-channel campaign management experience, including using marketing automation tools, digital tools and CRM systems (Salesforce) Possess strong written communication and planning skills Apply creativity and outside the box messaging/ communication techniques for different audiences including social media tactics Ability and willingness to travel Developing and executing the banking industry marketing plan to support frontline sales in alignment with the overall marketing strategy and to drive brand awareness and engagement Working closely with the regional senior leadership team, as well as other key internal customers and stakeholders (for example the sales organization and solution teams) and act as a business partner to ensure that the marketing strategy and associated plans are aligned with the broader business and sales goals Building and maintaining a good knowledge of the Retail Banking market, using market/industry understanding and appropriate research to develop and implement industry marketing strategic solutions for the assigned geography anticipating complex issues, challenges and opportunities Supporting marketing and sales activities to meet business objectives, including globally initiated and locally initiated campaigns as well as identifying and creating (in conjunction with the design team) local marketing collateral and content as required Writing copy; developing content and proof reading marketing materials including press releases, white papers, webinar presentations and sales materials Managing PR activities specific to the assigned geography, aligning closely with Corporate Communications and other Marketing Leads to ensure consistent and coherent messaging on behalf of Diebold Nixdorf Creating customer communications as required (alongside managing the appropriate databases) and distributing through a centralized communications platform Monitoring the impact of marketing activities and reporting on progress against agreed KPI s as well as providing accurate, up-to-date market-specific analysis to support business planning and budgeting

About Organization: Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Job Role: International Voice Process -Tech Support Exciting Opportunity for dynamic tech-savvy professionals possessing excellent verbal and written English communication skills, alongside experience in technical troubleshooting - Service Desk Support Environment. Applicants should have at least 1 year of experience in international voice support, strong logical thinking, technical abilities, proficient problem-solving and interpersonal skills. Willingness to work in rotational shifts (including graveyard) & Rotational Split Week offs. Location: Hyderabad - Madhapur Key Responsibilities: Handle inbound/outbound tech support calls from international customers Diagnosing and troubleshooting hardware, software, and network issues Deliver clear and concise technical guidance as per the process design Route any unresolved issues to appropriate teams for further assistance Offers proactive support for customer service requests via helpdesk services Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Utilize available tools and resources, including remote access tools, to effectively complete tasks. Why Join Us: Best in class competitive salaries. Continuous training and upskilling programs Company Transport (within 30KMs Radius) Exciting work atmosphere with fantastic growth opportunities! Plus, we have awesome in-house recreational facilities! Apply now and become a key player in delivering world-class technical support!

Designs, creates, and operates the companys internal data communications systems and infrastructure. Plans, designs and implements local and wide-area network solutions between multiple platforms and develops new solutions and tooling using standard and advanced technologies. Ensures deployed networks and infrastructure are flexible and support quick on demand access. Supports / troubleshoots network issues and coordinates with vendors for installation of such items as routers and switches. Works on or leads network-related project implementation. Required Qualifications Diploma or equivalent work experience required. Minimum of 0-2 years of relevant experience or equivalent combination of education and experience in Network Engineering . Good business English skills (Written and spoken). Gains familiarity with network engineering concepts, practices and methodologies. Learns to perform network engineering duties, including: Configuring and installing network devices and services, Performing network maintenance and system upgrades, Monitoring performance to ensure system availability and reliability, Monitoring system resource utilization, trending and capacity, Providing Level-2/3 support and troubleshooting, Selecting and implementing security tools, policies and procedures. Learns and applies DNs network engineering policies and guidelines. Assists with special projects as assigned.

Develops, maintains and manages Unified communication application standards and systems and contact center solutions. Drives the development of detailed configuration parameters, custom extensions, workflow and integration solutions. Coordinates with teams to ensure solutions are designed to operate in highly available and reliable environments. Provides technical support and advises on the use of programming tools, systems and networks. Provides support to address availability and reliability issues on various systems (that is, Microsoft Teams Voice, Cisco, Nice InContact Center, ) across multiple locations Required Qualifications A strong understanding of UCC technologies and infrastructure, including cloud services, security, and compliance standards. Knowledge of UCC applications such as voice call control, audio/video/web conferencing, IM/presence, CDR, E-911, voice/fax, and unified messaging. Proficiency with Microsoft 365 services and administration, including a good understanding of Exchange Online, SharePoint Online, Teams, and OneDrive for Business. Unified Contact Center solutions Cisco contact center or Five9s or Nice InContact Center. Diploma or equivalent work experience required. Minimum of 8-10 years of relevant experience or equivalent combination of education and experience in Enterprise Applications/ Unified Communication and Collaboration Solutions. Good business English skills (Written and spoken). Experience with vendor performance management, including development and monitoring of SOWs and deliverables, SLA compliance, and general vendor relationship management. Strong and professional verbal and written communication skills, along with the ability to effectively communicate and present to different audiences such as senior leadership, cross-functional business groups, or technical staff. Well-developed skills in presentation building and process mapping. Deep knowledge of and experience with collaboration and conflict resolution. Works on a Large portfolio of Unified communication applications. Innovation: Driving innovation in the UCC space to enhance business processes, improve user experience. Operations of all UCC environments, including Global voice, Contact center, Messaging, Collaboration, Modern Communication tools, applications and services. Collaboration Enablement: management of UCC tools and services Technical Oversight: Designs, installs, and maintains the organizations collaboration and communication (voice/video/IMP) infrastructure. Video conferencing meeting Rooms design and deployment. Gather technical requirements and translate them into hardware and software capabilities. Communicate technical design and coordinate proof-of-concept analyses to production. Exhibit expertise in Collaboration solutions, including Cloud calling and Contact Center (Nice InContact/Cisco Webex/ AWS / MS), and monitoring & manage tools MS Teams Voice and Audio Codec SBC expert. Manage and maintain the Number Database, Voicemail database, and feature operations of the organization UCCX Scripting, Call Flows & UCCX agent configuration. Knowledge with Cisco Finesse Application. has demonstrated the ability to use tools including Webex Tracer, Wireshark, and Fiddler UCCX agent Configuration and Team, Trigger, Call Control Group (CCG), CSQ and skills Configuration. Automation of UC operations with Python and other scripting technologies. Hands on Knowledge/ Experience of H. 323, H248, MGCP and SIP and Knowledge of compression algorithms G729, G711, G722 etc Hands on Knowledge / Experience of Voice over Internet Protocol (VoIP) and IP Trucking concepts, topology design VoIP media RTP/RTCP Expertise with Signaling Protocols ISDN, CAS, Analogue, T1/E1 PRI, EM Extensive experience configuring, implementing, and troubleshooting QoS Impacts the quality of own work and that of the team. Strong problem-solving skills and the ability to work collaboratively. Works as a fully competent team member. Secondary requirements: Candidate has experience of enhancement abilities through Scripting and REST/XML API familiarity. Candidate has proficiency across the Webex suite of products, with emphasis on telephony function. Possess an intermediate level of IP networking knowledge. Possess knowledge with Quality of Service (security concepts knowledge), as applicable to UCC. Candidate is comfortable to act on certificate level problems and issue. Maintains required compliance reports and documentation. Supports team and cross-functional projects within defined area of responsibility

Job Location: Hyderabad only, work from office. We are looking for Senio Full stack/.Net Developers to join our Professional Services Team in Hyderabad, India, who will be closely cooperating with our global retail customers helping them to bring their instore experience to the next level using Diebold Nixdorf compelling and innovative POS software solutions. Diebold Nixdorf retail software solutions are enabling exciting customer experiences such as cashless checkouts and digital payments, self-service solutions, or fully unattended stores. As the global leader in retail software, we are investing and developing innovative software solutions on the latest and technologies, covering POS, kiosk, and data modelling solutions for several key retailers in the world. We are continuously preparing ourselves for the future and will release further cloud base products and services as the basis for our customer solutions which are based on the latest technology stack. Roles and Responsibilities: Develop and deliver scalable, high-end solutions for blue-chip organizations across the globe. Design and build of scalable technology stack. Support investigation and solve defects. Estimate new feature requests and research new technologies to develop applications. Report progress to line management Collaborate with product development teams, our local project teams in various region and if needed with our customers. Configuration and Development of user story solutions (design, develop, test) Delivery of user stories Version control and release management Testing using in-house test tools and devices. Trouble shooting / problem management. Required Qualifications: At least 5 plus years of experience on similar position Experience with full software development life cycle, continuous integration, unit testing, and version control. Good communicative and written English Master or Bachelor in IT systems, computer systems or related. Must Have: HTML5/XML/CSS Angular (at least Angular2) or React C# / .NET Core, MS SQL, Couch DB/No SQL, REST Nice to have: Node.JS, Kendo UI or any other UI component library Windows Controls, TypeScript Couch DB/No SQL React JS Azure SQL Docker, Redis, Azure Exposure, RabbitMQ Jenkins Kubernetes Exposure on SSO/OAuth/OIDC

Job Location: Hyderabad only, work from Office. Position Overview In this role you will strengthen our software development team in India, and you will work with a team of professional and senior software developers in Germany and India. You will participate in developing service software for our Self-Checkout product portfolio which is used globally by our service technicians as well as hundreds of retailers. In the role of Senior Java Engineer, you will work independently within our agile development process and will present your results to the team and to external departments in our internationally known company. You are responsible for Maintaining, enhancing, and further developing our existing self-service core application (Windows and Linux platforms) Analyzing business requirements, designing, and developing the state-of-the-art software architectures, components, and features Creating, maintaining, and updating documentation, user manuals and training materials Collaborating closely with the team local team as well as the team in Germany for design, development, and testing Requirements Must have: Bachelor of Engineering (BE/B-Tech) in Computer Science or Information Technology or higher from an affiliated university. 5+ years of advanced experience in Object-Oriented Programming (OOP) with Java (11+), more specifically with Multithreading and Client & server architecture. Ability to read others code. The ability of designing and implementing REST APIs. Hands-on experience with IntelliJ or Eclipse. Advance experience with Git or Subversion. hands-on experience with Design patterns & Clean Code development. Awareness of security-related topics such as TLS, OWASP, certificate handling but not limited to. Effective communication skills in English and ability to understand business requirements. It will be plus to have hands-on experience with: Tomcat & RESTEasy. JavaFX.

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Monitors, analyzes and manages resolution of service delivery issues to ensure achievement of contracted service levels and post-processing of service requests. Serves as a single point of contact for customers in terms of issue resolution and escalations. Engages with internal service, product, sales and other teams to ensure an integrated and coordinated approach to issue analysis and resolution. Required Qualifications Education or equivalent work experience required. Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Call Management. Good business English skills (Written and spoken). #LI-SA1 Receives and investigates quality control incidents and complaints via a call center ticketing process. Investigates, troubleshoots and diagnoses standard / routine problems. Collaborates with product team members to determine the course of action on product quality incidents and complaints. Escalates complex problems through the standard escalation process. Regularly informs customers of resolution status and progress, updating documentation as required. Provides support, communication and tracking of product removals, recalls and withdrawals. Responsible for ensuring that established KPIs are achieved. Proactively monitors open calls to ensure fulfillment of contracted SLA agreements, taking remedial action when tickets go out of contract. Updates call history on the call management system and notifies customers about potential issues. Responds to customer requests on ticket status and other concerns.

Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Required Qualifications Education or equivalent work experience required. Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. Good written and verbal communication skills. Drivers license and driving record that satisfies DNs fleet requirements. Gains familiarity with Field Service Technician practices and procedures. With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures. Performs hardware repairs on a component level. Cleans and adjusts mechanical components. Configures and installs applicable software. Preventive Maintenance: Performs routine checks according to documented procedures. Refills consumables as directed. IMAC/R: Installs, moves, adds, changes and removes hardware and software products. Customer Training: Instructs and trains customers on usage and operation of installed hardware and software. Participates in regular hardware and software trainings (on the job, classroom and web based). Participates in the implementation of measures to achieve agreed KPIs. Assists with special projects as assigned.

Supports and / or facilitates the receiving and distribution of materials and equipment for internal and external customers. Researches and resolves supply chain inventory issues. Utilizes applications to track, log and understand inventory levels. Provides pickup, delivery and loading / unloading of material, customer premises equipment (CPE) and mail by safely operating fleet vehicles. Tracks and manages inventory levels, working with customers and end users to ensure appropriate levels are sustained at all times. Required Qualifications Education or equivalent work experience required. Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Supply Chain Operations. Good business English skills (Written and spoken). Provides Supply Chain Operations support duties within a site or location. Receives incoming deliveries from carriers. Expedites material through the receiving and incoming inspection process to ensure availability for production. Delivers materials to intended recipients and obtains appropriate signatures. Compares identifying information with bills of lading, invoices, purchase orders and other records. Maintains and updates reports and required documentation. Executes and monitors tasks within given KPIs.

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools, to accomplish tasks. Required Qualifications Education or equivalent work experience required. Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Service Desk Support. Good local/clients language skills (Written and spoken) as well as business English skills (Written and spoken) required. #LI-KK3 Interfaces with customers and internal departments and helps resolve basic to moderately complex inquiries. Addresses issues escalated from less experienced team members. Proactively informs manager about potential problems and suggests improvement actions. Reports on faulty master data. Advises less experienced team members on process and other deviations. Updates and verifies USU solutions and KScout trees after verification with level 2 or solution experts. Ensures solution tree and knowledge base information is up to date and appropriately applied to address customer issues. Defines and recommends working practice and other process improvements. Ensures that established KPIs are achieved.

Supports and / or facilitates the receiving and distribution of materials and equipment for internal and external customers. Researches and resolves supply chain inventory issues. Utilizes applications to track, log and understand inventory levels. Provides pickup, delivery and loading / unloading of material, customer premises equipment (CPE) and mail by safely operating fleet vehicles. Tracks and manages inventory levels, working with customers and end users to ensure appropriate levels are sustained at all times. Required Qualifications Education or equivalent work experience required. Minimum of 0-2 years of relevant experience or equivalent combination of education and experience in Supply Chain Operations. Good business English skills (Written and spoken). Gains familiarity with Supply Chain Operations concepts, practices and methodologies. With guidance, learns to perform Supply Chain Operations duties, including: Handling parts with or without material handling equipment, requiring safety and delicate handling procedures, Delivering materials to final destination, Expediting parts to remedy shortage problems. Learns and complies with Supply Chain Operations practices and policies. Assists with special projects as assigned. Executes assigned tasks within given KPIs.

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools, to accomplish tasks. Required Qualifications Education or equivalent work experience required. Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Service Desk Support. Good local/clients language skills (Written and spoken) as well as business English skills (Written and spoken) required. #LI-KK3 Interfaces with customers and internal departments and helps resolve basic to moderately complex inquiries. Addresses issues escalated from less experienced team members. Proactively informs manager about potential problems and suggests improvement actions. Reports on faulty master data. Advises less experienced team members on process and other deviations. Updates and verifies USU solutions and KScout trees after verification with level 2 or solution experts. Ensures solution tree and knowledge base information is up to date and appropriately applied to address customer issues. Defines and recommends working practice and other process improvements. Ensures that established KPIs are achieved.

Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Required Qualifications Education or equivalent work experience required. Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. Good written and verbal communication skills. Drivers license and driving record that satisfies DNs fleet requirements. Gains familiarity with Field Service Technician practices and procedures. With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures. Performs hardware repairs on a component level. Cleans and adjusts mechanical components. Configures and installs applicable software. Preventive Maintenance: Performs routine checks according to documented procedures. Refills consumables as directed. IMAC/R: Installs, moves, adds, changes and removes hardware and software products. Customer Training: Instructs and trains customers on usage and operation of installed hardware and software. Participates in regular hardware and software trainings (on the job, classroom and web based). Participates in the implementation of measures to achieve agreed KPIs. Assists with special projects as assigned.

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools, to accomplish tasks. Required Qualifications Education or equivalent work experience required. Minimum of 0-2 years of relevant experience or equivalent combination of education and experience in Service Desk Support. Good local/clients language skills (Written and spoken) as well as business English skills (Written and spoken) required. #LI-KA1 Answers inbound customer calls and / or transforms information from any customer service channel into the ticket system. Checks to ensure reported incidents are covered by contract and that all caller information, including address details, are correct - retrieves customer agreement on cost if no contract exists. Engages with customers to further understand reported issues and provide guidance, according to solution tree and knowledge base protocol, to diagnose and solve incidents (that is, , password resets, software configuration, etc). Uses remote tools to troubleshoot, analyze and resolve technical issues. When resolution is unsuccessful, escalates issues according to established procedure and informs customer of next steps. Monitors the Universal Work Queue (UWQ) revision of assigned tasks, creating and updating tickets to reflect changes (that is, , cancelations, additional information). Informs manager or dedicated IRM team in case of customer escalations. Documents all activity and updates the appropriate knowledge management, reporting and other systems. Ensures high levels of customer satisfaction at all times.

The candidate will lead and support global development and transfer projects involving third-party contract manufacturers (CMs). The ideal candidate oversees all requests and activities towards the contract manufacturer with direct coordination from Research and Development (RD) projects from initial planning and production through quality control and delivery ensuring timelines, cost targets, and quality standards are met. Required Qualifications Bachelor s degree in engineering, Supply Chain, Business, or related field (MBA or PMP certification is a plus). 3-7 years of project management experience, preferably in a manufacturing or CM environment. Strong understanding of manufacturing processes, supply chain logistics, and quality systems. Proficiency with project management methods Excellent communication, negotiation, and problem-solving skills. Ability to manage multiple projects simultaneously in a fast-paced environment. Preferred experiences in mechanical or mechatronics development projects including industrialization. Good business English skills (Written and spoken). Serve as the primary liaison between internal teams (RD, Supply Chain, Quality, Regulatory, etc. ) and contract manufacturing partners. Manage project timelines, deliverables, and budgets to ensure successful and timely completion of projects. Develop and maintain detailed documentation and project tracking (Gantt charts, dashboards, etc. ). Work with CMs to ensure their production planning meets the project requirements and verify that the necessary materials, documentation, and specifications are available. Lead cross-functional meetings to track progress and identify risks or bottlenecks early. Drive continuous improvement initiatives to enhance product quality, cost-efficiency, and supply reliability. Manage change orders, engineering change notices (ECNs), and product lifecycle updates in collaboration with stakeholders.

As an HRIS Technical Talent Management Analyst, you will play the role of the subject matter expert and operating resource supporting our Global DN Oracle HCM Cloud Talent Management functionalities and all the integrations/functionalities that support the Talent Management group. In this role you will aid in the project planning, requirements gathering/documentation, hands-on configuration (where possible), testing, implementation, process improvement, enhancements management, technical support/troubleshooting, and other tasks that lead to a more effective and efficient organization. You are an experienced Human Resources professional with strong acumen for technology, who can closely partner with Human Resources professionals at all levels of the company to understand, advice and deliver high quality solutions and outcomes for the business leveraging DN s Talent Management Technologies. Required Qualifications Self-directed, to work in a team environment with minimal supervision. Strong analytical, decision-making, and communication skills. Ample experience gathering requirements and documentation, with ability to create test scenarios and manage user testing activities. Some experience with project management. Ample experience supporting and enabling new cloud functionality/modules. Hands-on configuration experience is a plus. Ample Oracle Cloud HCM Talent Management functionality experience including modules: Goals, Performance Reviews, Performance Improvement Plans, Mid-Year Check ins, Anytime Feedback, Talent Profile, Career Development (Development Plans, Career Planning), and Security Roles. Experience with Oracle Cloud HCM Dynamic Skills, Succession Planning (Talent Pools, Talent Reviews, Talent Ratings), Journeys, Learning, Oracle Me, Growth. Ample understanding of Talent Management processes. Experience with Recruiting and Onboarding technologies is a plus. Identify, resolve and document processing errors in Talent Management, and other 3rd party Talent Management solutions. Global experience and eager to partner with stakeholders at all levels across the globe. Demonstrate the ability to accurately analyze information and make sound decisions regarding technology-related projects, including scope, and implementation. Offer ideas and opinions without fear of criticism or professional risk. Resilient, flexible, and innovative. Proactive risk assessment and creative mitigation mindset. BA/BS degree with a minimum of 6-8 years HRIS experience/ IT Experience, data management and/or systems administration. Able to work in a remote setting. Good business English skills (Written and spoken). Conduct requirements gathering and documentation, create/update test scripts, perform end to end testing development and support implementation/execution for system enhancements and reports. Provides support for multiple lines of business / regions / product sets, work with functional leaders, HR application Managers, IT and project teams to create and manage Talent Management solutions. Partners with users to support/ manage/ troubleshoot Oracle HCM Talent Management functionalities including (Goals, Performance Reviews, Performance Improvement Plans, Mid-Year Check ins, Anytime Feedback, Talent Profile, Career Development (Development Plans, Career Planning), Dynamic Skills, Succession Planning (Talent Pools, Talent Reviews, Talent Ratings), Journeys, Learning, Growth, Security Roles), Journeys, Reporting and Analytics, HR Help Desk / Knowledge Management and other 3rd party system-related issues and provide support/coordination of monthly/quarterly system updates with the Functional Expert/Business Leads/Subject Matter Experts for each of the impacted applications. Partners with users and IT professionals for needs assessment, process improvements, recommended solutions and implementation of applications. Maintains and communicates HR Technology design standards, including visual interface specifications, and standards and practices to drive Talent Management Innovation Participates in the development and implementation of programs to improve documentation between HR Technology and the overall HR function. Collaborates with HR, IT and other stakeholders on development of data integrity testing, measurement and issue resolution strategy. Maintains current with emerging technologies, HR / business data management requirements and evolving regulatory considerations Collaborates with stakeholders to determine functionality training development and delivery. Works closely with HR client group(s) to define, analyze and document business processes, systems. Maintains and communicates HR Technology and proactively collaborate with teams to ensure Talent Management updates are organized, well understood, and professionally delivered. Participates in the development and implementation of programs to improve documentation between HR Technology and act as an escalation point for user issues that the HR Help Desk (Oracle Cloud HCM - HR1S) and/or IT Service Desk (SMAX) cannot handle.