Key Responsibilities:Manage end-to-end order processing systems, ensuring seamless integration with e-commerce platforms.Collaborate with IT teams to troubleshoot issues and enhance system functionalities for smooth operations.Oversee backend processes related to inventory tracking, SKU management, and stock replenishment.Identify and implement opportunities for process improvement within e-commerce operations workflows.Streamline processes and adopt best practices to enhance operational efficiency.Oversee maintenance, updates, and performance of backend systems, including order management and inventory management software.Develop and implement quality control measures to ensure accuracy in order fulfillment and inventory management.Create and enforce standard operating procedures (SOPs) for backend operations.Coordinate with vendors, suppliers, and logistics partners to optimize backend supply chain processes and ensure timely deliveries.

Ecommerce Listing ExecutiveWe are seeking a detail-oriented and organized Ecommerce Listing Executive to join our team. The ideal candidate will be responsible for managing product listings across our e-commerce platforms & quick commerce, ensuring accuracy, consistency, and optimal presentation of product information. This role requires collaboration with the inventory team to maintain product availability and support seamless operations.Responsibilities:Catalogue Management: Ensure accurate and comprehensive management of product catalogs across platforms.Product Listings: Handle product listings on various portals, including D2C, B2B, QuickCommerce, and E-commerce marketplaces.SEO Optimization: Optimize listings for better search visibility and traffic.Pricing and Discounts: Regularly update product prices and discounts.Competition Analysis: Prepare and analyze competition price reports.Coupon Management: Maintain accurate records of all coupons and offers.Trend Monitoring: Stay informed on e-commerce trends and marketplace updates.Ticket Coordination: Follow up on tickets to ensure timely resolutions.Listing Optimization: Monitor and enhance product listings to maximize visibility and sales.Customer Reviews and Complaints: Review and address customer feedback to improve services and offerings.Inventory Management: Manage inventory effectively to avoid stockouts or overstocking.Quality Control: Maintain strict QC standards for imaging guidelines, cataloging, and editing.Collaboration: Coordinate with internal teams for accurate product data and external agencies for photoshoots and video production.Working Days: Monday to Saturday