Provide waxing and skincare services to guests. Assess guest needs, inquire about contraindications, and examine skin, hair, or nails to evaluate condition, appearance, and appropriateness of scheduled service. Determine and advise guests on proper skin, hair, or nail care and recommend home care regimens. Promote and sell spa/salon services and retail products. Escort guests to and from treatment rooms. Set up workstation and/or treatment room with necessary products, equipment, and supplies to ensure guest comfort and safety. Clean, maintain, and sterilize tools. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by stopping service and informing supervisor/manager. Maintain current licensure in service area. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Experience: Beauty services: 4 years (Preferred) total work: 4 years (Preferred) Language: English (Preferred) Work Location: In person
Summary: The Outlet Manager oversees the day-to-day operations of the salon, ensuring exceptional customer service, team performance, and business growth. This role combines leadership, administrative, and operational responsibilities to maintain a high standard of excellence. Key Responsibilities: 1. Team Management: Recruit, train, and mentor salon staff. Schedule and manage employee shifts to optimize operations. Conduct regular performance reviews and provide constructive feedback. Foster a positive and professional work environment. 2. Customer Service: Ensure clients receive exceptional service and satisfaction. Handle customer inquiries, feedback, and complaints promptly and professionally. Build and maintain strong relationships with clients. 3. Operations and Administration: Manage salon inventory, including ordering and stock control. Oversee daily operations to ensure efficiency and smooth workflow. Maintain cleanliness, hygiene, and compliance with health and safety standards. Ensure all equipment is functional and well-maintained. 4. Sales and Marketing: Drive sales through promotions, packages, and upselling products/services. Collaborate on marketing strategies to attract new clients and retain existing ones. Monitor and analyze sales data to identify growth opportunities. 5. Financial Management: Prepare and manage budgets, ensuring profitability. Track revenue, expenses, and employee commissions. Achieve monthly and annual sales targets. Requirements: Proven experience in salon management or a similar leadership role. Strong knowledge of beauty, hair, and/or spa services. Excellent interpersonal and communication skills. Leadership and team-building expertise. Ability to handle administrative tasks and multitask effectively. Knowledge of salon software and point-of-sale systems is a plus. Job Type: Full-time Pay: ₹50,000.00 - ₹60,000.00 per month Experience: total work: 4 years (Preferred) Work Location: In person