Desktop & Network Support Engineer

Job Description – IT Support Executive

Location: Chennai
Experience: 1- 3 Years
Employment Type: Full-Time

Job Summary

We are looking for an IT Support Executive to manage desktop support, network troubleshooting, IT infrastructure and technical assistance across office, pharmacy and healthcare operations.

Key Responsibilities

• Install, configure and troubleshoot desktops, laptops, Windows OS and business applications.
• Provide L1/L2 technical support to employees through onsite and remote support.
• Manage email creation, user accounts, system setup and access management for new joiners and exits.
• Troubleshoot printers, scanners, barcode printers, biometric devices and POS systems.
• Maintain LAN, Wi-Fi, routers, switches, internet connectivity and basic firewall settings.
• Monitor UPS systems and coordinate with vendors for maintenance and repairs.
• Maintain IT asset registers, software licences, AMC and warranty records.
• Perform antivirus updates, system patches and scheduled data backups.
• Maintain IT documentation and ensure timely resolution of support tickets.

Required Skills

• Degree or Diploma in Computer Science / IT or a related field.
• 1- 3 years of experience in IT support or network administration.
• Knowledge of Windows OS, hardware troubleshooting and networking.
• Hands-on experience with LAN, Wi-Fi, routers, switches and remote support tools.
• Good communication and problem-solving skills.

Preferred: Healthcare, pharmacy or diagnostic industry experience.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Work Location: In person