Posted:1 day ago|
Platform:
Work from Office
Full Time
Please Note - We are looking B. Pharma for this profile. Role & responsibilities Conduct live video streaming sessions with hospitals, patients, or insured members for claim verification. Facilitate real-time validation of treatment, hospitalization documents, and patient identity. Coordinate with claims adjudication team to ensure all required inputs are collected during the call. Identify and report suspicious or incomplete information during live interactions. Maintain call logs, notes, and outcomes in the internal claims processing system. Ensure compliance with data privacy and confidentiality norms during video interactions. Escalate technical issues or critical cases to the relevant teams promptly. Call and coordinate with external vendors (e.g., diagnostic centers, blood test labs) to verify the information shared by the patient during the live video session
Tata AIG General Insurance Company
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3.25 - 4.5 Lacs P.A.
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5.0 - 10.0 Lacs P.A.
Hyderabad, Chennai, Bengaluru
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3.25 - 4.5 Lacs P.A.
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