Deputy Manager - Field Service Engineer - Mumbai

2 - 4 years

Mumbai

Posted:5 hours ago

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Job Description

Job Description:
Role Overview
We are seeking a hands-on Deputy Field Service Manager to lead and execute commissioning, testing, and troubleshooting of SCADA and Substation Automation Systems across Pan-India projects. The role demands strong technical proficiency in SCADA software (PSO, EPAS, Zenon), industrial communication protocols, and protection/automation systems, along with the ability to manage site deliverables, customer expectations, and cross-functional coordination.
Key Responsibilities / Deliverables
  • SCADA Commissioning & SAT
    • Plan and conduct commissioning, testing, and troubleshooting of SCADA systems for substation automation projects using PSO, EPAS, and Zenon.
    • Perform Site Acceptance Tests (SAT); prepare test procedures and reports.
  • Substation Automation & Protection Integration
    • Configure and integrate numerical relays (Schneider, ABB, Siemens, GE) and verify protection I/O, GOOSE messaging, and HMI/SCADA mappings.
    • Validate SAS architectures including IED integration, bay-level controls, gateway engineering, and time synchronization.
  • Protocols & Communication
    • Implement and troubleshoot IEC 61850, Modbus RTU, Modbus TCP/IP, Profibus, and Ethernet/IP networks, including VLANs, managed switches, and redundancy (RSTP/PRP/HSR where applicable).
  • PLC/RTU Engineering
    • Develop, modify, and debug logic for PLC (M580/M340) and RTU (Saitel/T500); perform point-to-point checks and interlocking validation.
  • Quality, Documentation & Compliance
    • Maintain as-site documentation: architecture drawings, communication matrices, ICD/SCD/CID files, I/O lists, test sheets, method statements, and redlines markup.
    • Ensure compliance with utility standards, cybersecurity guidelines, and safety protocols.
  • Customer & Stakeholder Management
    • Lead site execution, manage contractors, and act as the primary technical interface with customers (utilities, EPCs, end users).
    • Provide on-site training and knowledge transfer to customer teams.
  • Issue Resolution & Escalation
    • Drive root cause analysis, corrective/preventive actions, and coordinate with engineering/R&D for complex issues.
  • Operational Rigor
    • Plan daily site activities, track milestones, and report progress; manage materials, tools, and test equipment availability.
Key Competencies
  • Strong commissioning & troubleshooting skills in SCADA/SAS environments.
  • Practical knowledge of IEC 61850 engineering (SCL/ICD/CID/SCD), MMS/GOOSE/SV concepts.
  • Hands-on with PSO, EPAS, Zenon (or equivalent SCADA platforms).
  • Proficiency with Modbus RTU/TCP, Profibus, Ethernet/IP and industrial networking.
  • Experience with numerical relays (Schneider, ABB, Siemens, GE).
  • Working knowledge of PLC (M580/M340) and RTU (Saitel/T500) programming.
  • Readiness for Pan-India travel and on-call.
  • Strong communication, documentation, and customer handling skills.
  • Safety-first mindset; adherence to LOTO and site HSE requirements.
(External) English Qualifications:
Qualifications
  • B.E./B.Tech in Electrical/Electronics/Telecommunication (Mandatory).
  • 2-4 years of relevant experience in substation automation/SCADA commissioning.

Good to Have (Preferred):
  • Certifications: IEC 61850 Engineer, Schneider EcoStruxure/EPAS/PSO, COPA-DATA Zenon, networking (CCNA/Industrial Ethernet).
  • Exposure to utility specifications (EIL/PGCIL/State DISCOMs), cybersecurity basics, NTP/PTP time sync.
Key Performance Indicators (KPIs)
  • On-time SAT completion and project handover.
  • First-time-right commissioning & defect closure cycle time.
  • Compliance to HSE and quality standards.
  • Customer satisfaction (CSAT/NPS) and escalation avoidance.
  • Documentation accuracy and as-built completeness.
Travel & Work Conditions
  • Extensive Pan-India travel (70–90% as per project needs).
  • Work at substations/industrial sites with adherence to company and client HSE norms.
  • weekend work as per commissioning windows.

Local Benefits (English):

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

  • Country-specific programs and initiatives may be available.
(External) English Company Boiler Plate:


Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue
+9% organic growth 150 000+ employees in 100+ countries


You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Skills Required

Field Service Troubleshooting Automation Systems Communication Protocols Cross Functional Coordination Automation Tcp/ip Quality Documentation Stakeholder Management Site Execution Issue Resolution Root Cause Analysis

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