Delivery Associate

Responsibilities: Checking, loading, and unloading products into the delivery vehicle, ensuring proper checking, handling, and securing of items to prevent damage. Accompany the driver during delivery routes, providing support in navigating and locating delivery addresses efficiently. Help unload and place goods at customers locations, ensuring accuracy and careful handling to maintain customer satisfaction. Assist in verifying the accuracy of deliveries by comparing them to delivery manifests and obtaining OTP from customers as proof of receipt. Communicate effectively with the customers, providing updates on delivery status and addressing any questions or concerns. Follow established safety protocols and guidelines to ensure a safe working environment for yourself, the driver, and the customers. Maintain cleanliness and organization of the delivery vehicle, including regular inspections to report any maintenance or repair needs. Collaborate with the driver and team members to optimize delivery routes and schedules, ensuring timely and efficient service. Install and uninstall the products like beds, washing machines, TV, Fridge etc at the customers place. Requirements: High school, diploma or equivalent, graduate preferred. Customer Service oriented. Proficiency in operating a mobile app for tracking deliveries, managing routes, and updating delivery status. Ability to effectively read and navigate using digital maps, such as Google Maps or similar mapping applications. Attention to detail and ability to follow instructions accurately. Reliable and punctual, with a strong work ethic. 1 year + experience in delivery, service, or logistics roles.