Decagon Software Private Limited is looking for Tele Sales Professional to join our dynamic team and embark on a rewarding career journey Making Outbound Calls: Initiating outbound calls to prospective customers using a pre-defined list or database These calls may be cold calls (contacting leads who have no prior interaction with the company) or warm calls (following up with interested leads or existing customers) Product or Service Presentation: Presenting and explaining the features, benefits, and value proposition of the products or services being offered This involves effective communication skills to engage the customer, address their needs, and highlight the unique selling points of the offerings Handling Customer Inquiries: Responding to customer inquiries and providing information about the products or services This may involve addressing questions, clarifying doubts, and overcoming objections to persuade the customer to make a purchase Lead Qualification and Follow-Up: Assessing the potential of leads based on specific criteria or qualifications Telesales executives determine whether a lead is likely to convert into a sale and prioritize follow-up activities accordingly Sales Conversion and Closing Deals: Using persuasive selling techniques to convince potential customers to make a purchase Telesales executives negotiate prices, offer discounts or promotions, and guide customers through the purchasing process to close the sale Relationship Building: Building rapport and developing relationships with customers to enhance customer loyalty and encourage repeat business Telesales executives may maintain regular contact with customers, provide after-sales support, and explore opportunities for upselling or cross-selling Sales Reporting and Documentation: Maintaining accurate records of customer interactions, sales activities, and outcomes This includes updating customer details, recording sales transactions, and generating reports on sales performance and targets Product Knowledge and Training: Acquiring and maintaining a deep understanding of the products or services being sold Telesales executives need to be well-versed in product features, specifications, pricing, and frequently asked questions to effectively address customer inquiries Meeting Sales Targets: Working towards achieving individual and team sales targets set by the organization Telesales executives are often expected to meet specific sales quotas and Key Performance Indicators (KPIs) related to sales conversion, call volume, and revenue generation Effective communication skills, persuasive abilities, resilience, and persistence are crucial for success in a tele sales executive role Active listening, empathy, and adaptability to different customer personalities and situations are also important for building rapport and satisfying customer needs Excellent telephone communication skills, ability to sell
Decagon Software Private Limited is looking for Backoffice Support Executive to join our dynamic team and embark on a rewarding career journey Data Entry: Recording and updating information into the database accurately and efficiently. Processing Transactions: Handling and processing routine transactions such as invoices, receipts, and payments. Record Keeping: Maintaining accurate and organized records of transactions and other relevant data. Customer Support: Answering customer inquiries, resolving problems, and providing information as needed. Documentation: Preparing reports, maintaining records, and organizing files. Compliance: Ensuring all activities comply with company policies and regulations. Team Support: Assisting team members and contributing to team goals. Reporting: Generating reports and presenting findings to management. Good written and verbal communication Skills, Problem-solving
Decagon Software Private Limited is looking for Business Development Professional to join our dynamic team and embark on a rewarding career journey Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the companys products/services addressing or predicting clients objectives Prepare sales contracts ensuring adherence to law-established rules and guidelines Keep records of sales, revenue, invoices etc. Provide trustworthy feedback and after-sales support Build long-term relationships with new and existing customers Develop entry level staff into valuable salespeople Excellent communication skills, ability to sell