Debt Manager-Flows-Cross Sell

Job Description

Job Requirements Job Title – Debt Manager-Flows- Cross sell Function – Collections Job Purpose The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Responsibilities Roles & Responsibilities: Responsible for managing and undertaking collections process for debts that have been assignedRegularly track the portfolio for specific buckets for the assigned areaTrack & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-startersResponsible to allocate and achieve targets from agencies/ in house teamRegularly follow up with the default customersEnsuring adherence to collection process and legal guidelinesTracing out absconded default customers and initiate recovery processRecommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the casesMaintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis Educational Qualifications Graduate – Any Post Graduate – MBA, PGDM Experience: 2-5 years of experience in collections.