Key Accountabilities: Staffing & Capacity Management Collaborate with Resourcing Manager and project managers to maintain accurate records of staff availability, skill sets, and project allocations (to include management of Expertise Workbook) Support resource planning meetings and update relevant tools/systems with current staffing data Identify resourcing gaps or overallocations and escalate as appropriate Reporting & Data Analysis Develop and maintain reports, to include (but not limited to) on staffing, utilization, and forecasted capacity across teams Analyze trends in utilization and support data-driven decision making for hiring, workload balancing, project planning and others as required Provide ad hoc reporting support to leadership and operational teams Firewall & Governance Management Manage and enforce the firm’s internal firewall policies (e.g. conflict-of-interest separation between clients, sensitive projects, geographic firewalling, etc.) Track firewall approvals, maintain documentation, and act as a point of contact for firewall-related queries Complete regular audits of compliance processes (including firewalls) to ensure internal adherence Partner with legal, compliance, and project teams to ensure adherence to confidentiality and engagement protocols Subcontractor Management Support effective subcontractor management by reviewing, writing and issuing contracts and ensuring all subcontractors have signed appropriate policies Support Resourcing Manager in ensuring feedback on subcontractors is captured and fed back to project teams as needed Support Resourcing Manager in maintaining accurate records regarding subcontractors Compliance Manage any client required compliance training, to include managing third party suppliers as appropriate and maintain accurate records Manage all client information requests, working with Account Leads and relevant internal teams, to ensure accurate data is captured and reported back to the client in a timely manner Key Experience: Bachelor’s degree in business, operations, life sciences, or a related field 3-4 years’ experience in an operations, project management, or resourcing role within a global organization (experience in consulting or life sciences is a plus) Willingness and ability to work flexible hours as required to work with teams across multiple time zones Key Skills & Characteristics Proficient in Excel and/or other data analysis tools, required; experience with resource management systems or project planning tools is a plus Numerate, ability to understand, interpret and draw insights from data Excellent analytical skills and attention to detail Highly organized, able to implement, manage and follow processes Strong communication and interpersonal skills Ability to manage multiple priorities and work cross-functionally in a fast-paced environment Fluent in English, ability to converse in concise, business English Self-motivated with a strong achievement drive