DBM//SSM//YP RM - Bangalore

Bharti Consultants

0 years

0 Lacs

bengaluru karnataka

Posted:1 month ago| Platform: SimplyHired logo

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On-site

Job Description

Strategy & P&L Management

Maintains the Profit and Loss statement and Balance Sheet for the branch
Executes the Branch Strategy in line with the overall Branch Banking strategy for the bank
Sustained revenue generation for the branch through cross sell of TPP, RA and BB products
Liabilities mobilization through CASA portfolio growth in the Branch Catchment

Superior and Consistent Customer Service

Ensures Efficient complaint management within specified TATs
Drives high service scores
Conducts customer engagement programs and marketing events
Ensures proper implementation of CRM by the Sales, Relationship & BSD departments and to be

reviewed at every interval
Strengthening Systems, Controls and Processes

Ensures Upkeep of the Branch and ATM and raises issues if required
Liaises with respective teams for effective and efficient Fraud Management within the cluster
Ensures branch compliance with Bank’s policies and processes
Ensures timely submission of MIS reports
Ensures safety and security of Bank and customer's assets
Ensures Audit related deliverables both internal and external are met as per the prescribed norms
Ensures Role clarity to employees in the branch and manage attrition

Performance Management

Tracks and monitors daily productivity and book movement of the branch
Partners with the HCM Business partner for periodic review

Required Skills

imperia relationship manager, priority relationship manager, PERSONAL BANKER, Wealth RM, branch manager, branch head

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