Data Centre Operator

POSITION SUMMARY

Our innovative company is looking to fill the role of Analyst Datacenter Operations role. Day to day activities include developing and documenting batch job processes, launching and monitoring batch processes, data restoration using BRMS (System i), maintaining high operational uptime and stringent SLAs through timely batch processing and request management, coordinating with applications and development teams as well as other operational and project based tasks, mentoring of teammates and developing KPIs and operational standards. This is a high level position so please review the list of responsibilities and qualifications listed below.

ESSENTIAL JOB FUNCTIONS:

• Experience with iSeries operations including BRMS and Advanced Job Scheduler
• Strong troubleshooting skills
• Verify Turnover between shifts are transitioned wholly and in detail
• Daily communications and updates with all shifts
• Understanding of Backup and Recovery (BRMS)
• Effective and clear communications both verbal and written with IT and business users
• Daily Interaction with the Midrange Systems group
• Publish daily activity and problem logs
• Strong attention to detail required to start nightly batch processing, monitoring the progress, finishing cleanup tasks and conveying status as required
• Execute tasks required for backup and recovery operations (tape setup and mounting activities, tape post processing and dismounting activities) including both physical and virtual tape
• Document issues and escalate them to the appropriate support groups
• Work with third party tape management and inventory solutions
• Hands on experience using the iSeries command line using HMC.
• Manage offsite tape inventory (Iron Mountain)
• Audit offsite tape invoices and engage vendor as/if necessary.

SUPPLEMENTAL JOB FUNCTIONS:

1. Performs additional duties as directed.

Qualifications

EDUCATION & EXPERIENCE:

• 3+ years working with IBM System iSeries (AS400) in the role of Datacenter Operator
• 2+ years working with IBM BRMS Tape Management
• Ability to develop shift and job schedules and delegate to a team.
• High attention to detail as required for batch job execution and monitoring.
• Basic understanding of networking topology and protocols
• Clear and concise communications both written and verbal.