Data Analyst 2

Data Analyst II Job Description Manage data cleaning activities for specified clients/studies Liaise directly with client/CRO DMs to develop a query management strategy during study start-up Enact and maintain data cleaning schedule in accordance with the established query management strategy ¢ Maintain visibility to data lock schedules and ensure reconciliation is complete prior to data lock periods ¢ Ensure a seamless communication and follow up with our selected external client and internal clients. ¢ Analyze client data discrepancies. Update database accordingly to the clients needs and in compliance with the GCP rules when appropriate. ¢ Lead the communication with the other departments in relation to the discrepancy solving until resolution. ¢ Provide direct answers to the selected external client or internal clients and provide advice when the request is not directly feasible. ¢ Negotiate the timelines when needed. ¢ Involve selected external clients or internal client in decision making to ensure clients needs are being considered. ¢ Act as primary strategic representative between selected external clients and other Covance departments in the scope of the data reconciliation. ¢ Review the study Statement of Work to ensure compliance of the request with the protocol when appropriate. ¢ Perform quality checks on data revisions and answers provided to clients. ¢ Generate and review Covance database reports and resolve issues as needed. ¢ Lead escalation of issues that may impact resolution of the discrepancies on time. Manage workload and priorities to ensure all clients deadlines are respected. ¢ Work in a team-oriented, global environment with the focus on customer service, both internal and external. ¢ Assist and support management in the implementation of global processes and procedures ensuring seamless integration. ¢ Responsible for effective and timely adherence to management communications, meeting and procedures. ¢ Support a culture of continuous improvement, quality and productivity. ¢ Assist management team with audits, reportable issues, CAIRs, and other quality issues as needed. ¢ Responsible for providing expert technical and administrative support to CLS data processing systems and act as a lead in resolving process and or application issues as necessary.