The ideal candidate has a passion for food and beverage, a genuine ability to connect with guests and staff alike, and brings the core value of 'TEAM' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor. Responsibilities Supervise day-to-day activities and assist in the food and beverage outlets Create innovative programs and promotions that drive revenue through increased guest patronage Aid in all financial budgeting operations to maximize profitability Qualifications At least 2-5 years' of full-service restaurant management Flexibility in working hours and a willingness to cover shifts as needed Ability to multi-task, organize, and prioritize work
Position: Business Development Manager Location: Surat Role Overview We are looking for a dynamic and result-driven Business Development Manager to spearhead our out-of-store growth initiatives. The role will focus on exploring and executing opportunities beyond the retail store, including franchise expansion, e-commerce partnerships, and quick commerce channels. The ideal candidate will be entrepreneurial in spirit, with strong networking skills, a deep understanding of consumer trends, and a proven ability to scale business operations. Key Responsibilities Franchise Development: Identify, evaluate, and onboard potential franchise partners. Develop proposals, conduct negotiations, and manage end-to-end franchise acquisition. Monitor franchise performance and ensure adherence to brand standards. E-Commerce & Quick Commerce: Build and manage partnerships with e-commerce platforms and quick commerce players. Design and implement strategies to optimize sales and visibility on online platforms. Track channel performance, analyze data, and recommend growth strategies. Business Strategy & Growth: Explore new business models and revenue streams outside of physical stores. Research market trends, competitor activities, and customer insights to identify opportunities. Create business development plans and deliver on defined KPIs. Relationship Management: Maintain strong relationships with partners, distributors, and aggregators. Act as a bridge between internal teams (marketing, operations, finance) and external stakeholders. Key Requirements Bachelor’s/Master’s degree in Business Administration, Marketing, or related field. 4–6 years of proven experience in business development, preferably in F&B, retail, or consumer goods. Strong understanding of franchise models, e-commerce operations, and quick commerce ecosystem. Excellent negotiation, communication, and presentation skills. Entrepreneurial mindset with ability to work independently and deliver results. Key Performance Indicators (KPIs) Number of new franchise sign-ups and revenue generated. Growth in e-commerce and quick commerce sales. Market penetration and brand presence beyond physical stores. Partner satisfaction and long-term relationship management. Why Join Us? Be part of a fast-growing brand that is expanding beyond traditional boundaries. This is an exciting opportunity to shape the future of the business and contribute directly to its growth journey.
Location: Varachha, Surat Key Roles and Responsibilities 1. Documentation and Maintenance · Maintain and update regulatory requirements of Store and Crew documents. · Develop reporting documents for the crew. · Prepare store operation formats. 2. Store Management and Operations · Complete store administration and ensure compliance with regulatory and company policies and procedures. · Enforce in-store security and health and safety procedures for the crew and customers as per legal guidelines. · Store finance handling and reporting. · Maintain all controllable costs to keep operations profitable. · Addressing grievances like product complaint / QC complaint / Transit damage etc 3. Customer Experience · Commit to be customer centric management and ensure high levels of customers’ satisfaction through excellent service. · Identify current and future customer requirements by establishing rapport with potential customers and other persons in a position to understand service requirements. · Resolve customer complaints to satisfactory levels. · Delivering exceptional sales services for improved customer satisfaction · Maintain outstanding store condition and visual merchandising standards. · Maintain outstanding store cleanliness. · Create and improve store aesthetics and ambience. · Focus on one-minute service. 4. Business and Sales Goals · Prepare monthly business plan. · Create and communicate business targets to crew. · Present weekly review of Business. · Analyze sales and revenue reports and create P&L report. · Analyze consumption trend to create forecasts, Indent vs utilisation · Achieve financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. · Developing marketing strategies to raise customers’ pool, expand store traffic and optimize profitability. · Meeting sales goals by training, motivating, mentoring and providing feedback to store staff. · Propose innovative ideas to increase market share. · Product saliency tracking based on profitability across each area. · Execute new product launches. 5. Crew Management · Select, recruit, orient, groom and train employees as per the Company standards. · Perform Police verification for new employees. · Prepare Salaries, annual appraisals. · Maintain crew performance by coaching, counselling, and disciplining employees. · Schedule crew, allocate work and communicate performance standards. · Conduct personnel performance appraisals to assess training needs and build career paths. · Responsible for creating healthy work environment. · Communicate Company’s vision, plans, goals, principles, expectations clearly. · Communicate regulatory food safety practices and Company standards mentioned in Store Operation Manual. 6. Inventory Management · Manage and control inventory at all times. · Create Aging Stock Analysis
Location: Varachha, Surat Key Roles and Responsibilities 1.Documentation and Maintenance Maintain and update regulatory requirements of Store and Crew documents. Develop reporting documents for the crew. Prepare store operation formats. 2.Store Management and Operations Complete store administration and ensure compliance with regulatory and company policies and procedures. Enforce in-store security and health and safety procedures for the crew and customers as per legal guidelines. Store finance handling and reporting. Maintain all controllable costs to keep operations profitable. Addressing grievances like product complaint / QC complaint / Transit damage etc 3.Customer Experience Commit to be customer centric management and ensure high levels of customers satisfaction through excellent service. Identify current and future customer requirements by establishing rapport with potential customers and other persons in a position to understand service requirements. Resolve customer complaints to satisfactory levels. Delivering exceptional sales services for improved customer satisfaction Maintain outstanding store condition and visual merchandising standards. Maintain outstanding store cleanliness. Create and improve store aesthetics and ambience. Focus on one-minute service. 4.Business and Sales Goals Prepare monthly business plan. Create and communicate business targets to crew. Present weekly review of Business. Analyze sales and revenue reports and create P&L report. Analyze consumption trend to create forecasts, Indent vs utilisation Achieve financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Developing marketing strategies to raise customers pool, expand store traffic and optimize profitability. Meeting sales goals by training, motivating, mentoring and providing feedback to store staff. Propose innovative ideas to increase market share. Product saliency tracking based on profitability across each area. Execute new product launches. 5.Crew Management Select, recruit, orient, groom and train employees as per the Company standards. Perform Police verification for new employees. Prepare Salaries, annual appraisals. Maintain crew performance by coaching, counselling, and disciplining employees. Schedule crew, allocate work and communicate performance standards. Conduct personnel performance appraisals to assess training needs and build career paths. Responsible for creating healthy work environment. Communicate Company's vision, plans, goals, principles, expectations clearly. Communicate regulatory food safety practices and Company standards mentioned in Store Operation Manual. 6.Inventory Management Manage and control inventory at all times. Create Aging Stock Analysis