Dynamics 365 Customer Engagement Developer Anlage Infotech

6.0 - 10.0 years

10 - 20 Lacs

pune, bengaluru

Hybrid

Location- Bangalore/ Pune Require resource with 6+ Years experience. Role Summary: We are looking for a results-driven Technical Consultant with experience in Dynamics 365 Customer Engagement (CE) and the Power Platform. This role bridges business needs with technical solutions, focusing on process optimization, solution configuration, and stakeholder engagement. Key Responsibilities: • Gather, document, and validate business requirements from stakeholders. • Configure D365 CE modules to meet business goals. • Design workflows and automate business processes using Power Automate and Power Apps. • Support testing, training, deployment, and post-go-live activities. • Serve as the liaison between business and technical teams to ensure successful solution delivery. • Analyze current business processes and recommend improvements using the Power Platform. Required Skills & Experience: • Hands-on experience with Dynamics 365 CE, especially Customer Service modules. • Working knowledge of Power Platform tools Power Apps, Power Automate, and Power BI. • Strong documentation, communication, and stakeholder management skills. • Familiarity with business process mapping and Agile methodologies. Preferred Qualifications: • Microsoft Certified: Dynamics 365 Functional Consultant Associate. • Industry experience in sectors like energy, utilities is a plus.

Posted 2 days ago

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D365 Retail System Administrator Mobile Programming

5.0 - 8.0 years

22 - 25 Lacs

Bengaluru

Work from Office

Candidate Skill: Technical Skills D365 Retail | Dynamics 365 | POS | HQ | Back Office | SQL | Power BI | Microsoft Azure | System Integrations | Retail Security JD: We are seeking an experienced D365 Retail System Administrator to join our team in Bengaluru. In this role, you will be responsible for managing and maintaining the Dynamics 365 Retail system, ensuring optimal system performance, and providing technical support for retail solutions. You will be working closely with various business units and IT teams to ensure that the system aligns with business needs and operates efficiently. Notice Period: Immediate to 15 days Key Responsibilities: Administer and manage the D365 Retail system, ensuring uptime, performance, and reliability. Troubleshoot and resolve any issues related to D365 Retail and associated modules (POS, HQ, Back office, etc.). Perform system configuration and maintenance tasks to support daily retail operations. Support the implementation of D365 Retail features, updates, and patches. Collaborate with business stakeholders to understand retail processes and requirements. Provide technical support and user training for D365 Retail users. Manage system integrations with other applications and services. Ensure system security, backup, and disaster recovery plans are in place and functional. Monitor system performance, perform audits, and ensure compliance with internal standards and industry best practices. Required Skills and Qualifications: 5 to 8 years of experience as a D365 Retail System Administrator or similar role. Strong expertise in managing and administering D365 Retail solutions. Experience with Dynamics 365 POS, HQ, and Back office configurations. Understanding of retail operations and processes and how they integrate with D365 Retail. Strong troubleshooting and problem-solving skills related to D365 Retail. Knowledge of SQL, Power BI, and other reporting tools. Familiarity with Microsoft Azure and cloud-based retail solutions. Strong communication skills, with the ability to work cross-functionally with various teams. Ability to manage multiple priorities in a fast-paced retail environment.

Posted 2 months ago

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