Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,700 employees and nearly 21,000 customers worldwide, including 80% of the Fortune 100 companies, in more than 100 countries. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurshipa system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. In This Role, You Will: Demonstrate detailed product knowledge when assisting clients over the phone and email by answering their product questions and offering technical assistance Provide trainings and best practice tips to hotels and event organizers from around the world using the Cvent Supplier Network to market and sell group business Gather client requirements for future releases of the product Create and maintain all product documentation Document all communication with the client in Cvent's CRM software Strive to meet weekly activity metrics as well as quarterly performance assessments Heres What You Need: Bachelor's degree with strong academic credentials Excellent communication skills (verbal and written) Experience in Blended Process that involves working on Custom tasks & Projectspreferably travel & hotel background Strong business acumen, ethics and high integrity Candidate must rank within the top 20% of their present team Experience in working on Microsoft Excel and Word is preferred Candidates should be ready to work night / late night shifts Must be articulate, organized, detail-oriented and have the ability to multi-task Quick learner, with a positive attitude and ability to work well within a team

We have multiple Associate Product Consultant positions for graduates with 2-5 years of work experience in our Client Services Department across all three product areas: Event Management, Web Surveys and Supplier Network As our clients primary point of contact, you will spend approximately 90% of your day assisting clients over the phone or via email. There are a few other daily activities and special projects that you will be required to perform in addition to providing the best customer care possible. In This Role, You Will: Demonstrate detailed product knowledge when assisting clients over the phone and email by answering their product questions and offering technical assistance Provide trainings and best practice tips to hotels and event organizers from around the world using the Cvent Supplier Network to market and sell group business Gather client requirements for future releases of the product Create and maintain all product documentation Document all communication with the client in Cvent's CRM software Strive to meet weekly activity metrics as well as quarterly performance assessments Heres What You Need: Bachelor's degree with strong academic credentials Excellent communication skills (verbal and written) Experience in Blended Process that involves working on Custom tasks/Projects - preferably travel/hotel background Strong business acumen, ethics and high integrity Candidate must rank within the top 20% of their present team Experience in working on Microsoft Excel and Word Candidates should be ready to work night / late night shifts Must be articulate, organized, detail-oriented and have the ability to multi-task Quick learner, with a positive attitude and ability to work well within a team Work Hours: US Shifts - East Coast

Hi, Cvent is hiring for Senior Software Engineer- Fullstack- Java Developer for Technology Department. Interested candidate can apply or share their resume at [HIDDEN TEXT] Job Location: Gurugram Job Description: Work on Internet scale applications, where performance, reliability, scalability and security are critical design goals not after-thoughts. Create beautiful, interactive and easy-to-use web applications using rich client-side code and MVC based server-side code. Learn the nuts and bolts of Microservices Architecture, Service-Oriented Architecture (SOA) and Event-Driven Architecture (EDA) in real-life applications. Gain experience with different database technologies, ranging from traditional relational to the latest NoSQL products such as Couchbase, AWS DynamoDB. Collaborate with some of the best engineers in the industry to work on complex Software as a Service (SaaS) based applications Primary Skills: Software Development experience in developing and shipping software. Hands-on programming experience with Java including Object Oriented Design Experience in full stack development using JavaScript/Typescript. Experience with React/Redux/Angular is an added advantage. Experience with RESTful Web Services and API development using Spring/Dropwizard or any another framework Experience in contributing to the architecture and design (Design Patterns, Non-Functional Requirements (NFRs) including Performance, Scalability, Reliability, Security) Experience with one or more of the databases: SQL Server, MySQL, PostgreSQL, Oracle, Couchbase, Cassandra, AWS DynamoDB or other NoSQL technologies Excellent troubleshooting skills

In This Role, You Will: We are looking for an experienced and highly motivated Renewal Manager to join our team with a focus on successfully managing client renewals with our Hospitality Cloud division, the Cvent business unit responsible for selling our Supplier Venue Solutions portfolio. The ideal candidate will drive retention and customer loyalty, grow current client revenues, and help foster customer relationships. This will be the point of contact for assigned renewal customers that will negotiate and close renewals as well as find addition opportunities for Cvent to engage within these clients when applicable. You will be required to demonstrate solution-selling skills and effectively manage internal relationships with the Sales and Client Services departments to ensure complete customer satisfaction and meet sales objectives as well as assisting and account managers with the same urgency. Work with Account Managers to maintain and expand Cvent customer footprint Leveraging a renewal framework, you will focus on closing contract renewals among Cvent's streamlined customers Present products and services information to all accounts Build rapport with customers via phone conversations Set aggressive goals for annual revenue achievement against each account Accurately forecast sales opportunities via pipeline report Monitor and report renewal activity within Salesforce.com Handle customer renewals to prevent contractual gaps Escalate customer questions and issues to the appropriate support teams and oversee the project through to conclusion Perform other duties as assigned Ensure customer issues are acknowledged and resolved within 24 hours Here's What You Need: Bachelor's degree is required (strong academic performance is desired) At least 3+ years of experience in a customer-facing, B2B, revenue-generating role (more is welcomed) Experience selling or managing accounts in SaaS/technology/hospitality space a plus History of exceeding sales goals is highly desired Proven ability to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function This is not a technical position; but relevant experience might include selling digital marketing solutions, hospitality software, and travel and meeting planning services Experience working in the Event Management industry a plus

In This Role, You Will: Support the sales process by participating in customer-initiated security due diligence and/or vendor security audits and helping to respond to security questionnaires and documentation requests from customers Participate in internal security assessments and security reviews Work with stakeholders to address and mitigate any open findings, and prepare customer communications against them, as required Support development of and monitor progress on security risk treatment plans by risk owners; support regular risk and progress reporting to leadership stakeholders Support development of technical solutions and processes to automate or streamline repeatable security risk assessment, audit, customer questionnaire response activities and workflows Assist with maintenance of information security program documentation consisting of information security policies, standards, and guidelines, and coordinating management ratification of policies and standards at regular intervals Participate in improving the overall Security culture across Cvent; contribute to employee security awareness campaigns and educational activities to address areas of potential risk and/or gaps in compliance Collaborate with internal stakeholders to maintain an up-to-date knowledge base of all Cvent's product functionalities, along with their respective security and compliance posture Measure, track and report KPIs to senior management Heres What You Need: 4-8 years of demonstrable experience in customer assurance, and good interpersonal communication skills with experience and confidence in collaborating with internal and external partners and stakeholders to develop productive relationships and achieve positive security risk management outcomes Ability to learn quickly with a willingness to take ownership for new projects and learning new technologies and methodologies Good understanding of industry standards for compliance such as ISO 27001:2013, PCI DSS, and SSAE 18 SOC 1 / SOC 2 attestation standards Basic understanding of risk assessment methodologies and best practices Ability and willingness to produce and maintain documentation and reports Proficiency with productivity and collaboration tools, such as Microsoft Office, Slack, Box, and Zoom Excellent presentation and written communications skills and a team-focused attitude Must be organized, detail-oriented, and possess the ability to multi-task in a dynamic, fast-changing, entrepreneurial environment

Overview: We are looking for a skilled Snowflake Developer with 8+ years of experience in developing and managing data warehouse solutions using Snowflake. The ideal candidate should have expertise in stored procedures, SQL scripting, and DBT development using models, macros, and jobs. The candidate should also have a strong understanding of DWH concepts, along with experience in developing ETL solutions and implementing CICD pipelines using Bitbucket, Jenkins, DBT, and Snowflake. Additionally, the candidate should have experience in collaborating with stakeholders to gather requirements, develop logic, and deploy solutions. In This Role, You Will: Manage and maintain the Snowflake platform, ensuring optimal performance and uptime. Design and implement Snowflake architecture, considering best practices for scalability, security, and compliance. Conduct performance optimization activities to ensure efficient use of resources and credits. Oversee governance and compliance practices, enabling the right audit logs and ensuring data security using RBAC, masking etc. Perform POCs to evaluate new features and functionalities. Enable and configure new features on the Snowflake platform. Develop and implement integration design strategies using AWS services such as S3, Lambda, SQS, and Kinesis. Design and implement API-based integrations to ensure seamless data flow between systems. Collaborate with cross-functional teams to ensure the successful implementation of Snowflake projects. Utilize programming languages, particularly Python, to develop custom solutions and automation scripts. Heres What You Need: Proven experience working with Snowflake and AWS cloud platforms. In-depth knowledge of Snowflake architecture, design, and best practices. Strong understanding of compliance and governance practices, with the ability to enable and manage audit logs. Expertise in performance optimization and credit usage management on the Snowflake platform. Experience with AWS services such as S3, Lambda, SQS, and Kinesis. Proficient in API-based integrations and data integration strategies. Strong programming skills, particularly in Python. Excellent collaboration and communication skills, with the ability to work effectively with cross-functional teams.

Cvent is looking for a Team Lead to help plan and execute marketing campaigns for Europe region for our MICE and transient technology solutions for hotels and destinations You will report to the marketing manager in India and work closely with UK and US counterparts The ideal candidate will have a good understanding of integrated, multi-channel marketing programmes across the entire customer journey, ideally in B2B marketing, in the technology sector or the hospitality industry The candidate should be both creative and analytical, able to integrate cutting-edge marketing automation and digital marketing techniques with physical, virtual and hybrid events and corporate communications In This Role, You Will: Develop optimized, targeted and dynamic marketing campaigns to build brand awareness, solicit prospect interest and generate demand for Cvent solutions for hotels, venues and destinations Generate leads for our sales team to achieve sales bookings targets Build and maintain relationships with strategic marketing partners in the Europe region Curate content for the marketing campaign to support local campaign needs Plan and execute online demos/webinars and promote them in the region through various channels (email, paid social, generic social, etc) Work effectively across creative, content, digital, social, martech and operations teams across multiple regions to achieve goals Manage, measure, track, and report on metrics to evaluate campaign results and effectiveness across the mix Heres What You Need: 6-8 years of experience in marketing Excellent written and verbal communication skills Creative thinker, team player, detail-oriented, organised, self-motivated and effective communicator Strong knowledge of online & digital marketing techniques for inbound marketing, of developing outbound e-marketing nurture campaigns An understanding of the hospitality industry Experience executing B2B campaigns across Europe Experience of working in a multi-national, matrixed organisation to develop marketing campaigns in partnership with multiple sales & marketing teams in remote locations Experience of integrated marketing communications and creating campaigns which are executed across the mix

Overview: We are looking for a skilled Snowflake Developer with 8+ years of experience in developing and managing data warehouse solutions using Snowflake. The ideal candidate should have expertise in stored procedures, SQL scripting, and DBT development using models, macros, and jobs. The candidate should also have a strong understanding of DWH concepts, along with experience in developing ETL solutions and implementing CICD pipelines using Bitbucket, Jenkins, DBT, and Snowflake. Additionally, the candidate should have experience in collaborating with stakeholders to gather requirements, develop logic, and deploy solutions. In This Role, You Will: Manage and maintain the Snowflake platform, ensuring optimal performance and uptime. Design and implement Snowflake architecture, considering best practices for scalability, security, and compliance. Conduct performance optimization activities to ensure efficient use of resources and credits. Oversee governance and compliance practices, enabling the right audit logs and ensuring data security using RBAC, masking etc. Perform POCs to evaluate new features and functionalities. Enable and configure new features on the Snowflake platform. Develop and implement integration design strategies using AWS services such as S3, Lambda, SQS, and Kinesis. Design and implement API-based integrations to ensure seamless data flow between systems. Collaborate with cross-functional teams to ensure the successful implementation of Snowflake projects. Utilize programming languages, particularly Python, to develop custom solutions and automation scripts. Heres What You Need: Proven experience working with Snowflake and AWS cloud platforms. In-depth knowledge of Snowflake architecture, design, and best practices. Strong understanding of compliance and governance practices, with the ability to enable and manage audit logs. Expertise in performance optimization and credit usage management on the Snowflake platform. Experience with AWS services such as S3, Lambda, SQS, and Kinesis. Proficient in API-based integrations and data integration strategies. Strong programming skills, particularly in Python. Excellent collaboration and communication skills, with the ability to work effectively with cross-functional teams. Experience: 8 - 9 years Salary: Not Disclosed Location: Gurugram

Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and 22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. In This Role, You Will: Work with a team of engineers responsible for a number of shared services in the RD department Help drive the technical direction of these services in preparation for future needs Implement new features and integrate them into the Cvent cloud landscape Ensure the quality of the product remains high by leveraging cutting edge automation and unit/integration/api testing practices Investigate, identify, solve, and fix software problems Track down and destroy technical debt using a variety of modern tools Establish monitoring and logging to aid in troubleshooting and advanced notice of potential issues Participate in the discovery and resolution of production incidents Work with other products and teams in the Cvent suite to ensure connectivity and compatibility between systems Help your teammates grow through coaching and mentorship Heres What You Need: Bachelor's degree (or higher) in Computer Science OR related technical discipline 4-7 years of professional experience developing Java applications in a SaaS software environment, or equivalent Full-Stack Engineering background building out RESTful microservices architecture Senior level JavaScript experience Bonus if familiar with React.js or Angular Solid knowledge in the public AWS domain Bonus if familiar with Cloudformation, ECS, RDS, S3, EC2, or Lambda An understanding of DevOps and Build tools such as Maven and Jenkins Knowledge and Experience with relational and non-relational database systems such as MySQL and Couchbase Experience working in a highly collaborative environment, and strong communication skills

In This Role, You Will: API Framework and Tool Development: Design, develop, and maintain the core framework and tools that support our API program Ensure the framework is scalable, secure, and efficient to meet the needs of our growing platform API Governance: Define and implement API governance standards to ensure consistency, quality, and security across all APIs Develop tools and processes to automate and enforce these standards Developer Portal and Experience: Build and enhance our public-facing developer portal to provide a seamless and intuitive experience for external developers Create comprehensive documentation, tutorials, and guides to assist developers in effectively using our APIs Creating our public facing client SDKs Working on Internet scale applications, where performance, reliability and scalability, are critical design goals - not after-thoughts Learning the nuts and bolts of Microservices Architecture and building robust RESTful APIs Contribute to the success of others by providing mentorship and guidance Heres What You Need: The prerequisites for joining our development team are simple We care more about your attitude and aptitude than the specific tools and technologies you have used in the past You need to have a strong passion for software development, good API design, and must take pride in your coding Strong analytical skills are essential, as well as the ability to handle complex, modular software development in a collaborative team-based environment For this specific position, you will have a leg up if you also meet the following criteria: 7-9 years of overall development experience which ideally includes working with an object-oriented language (Java) Experience with using and implementing RESTful APIs with a solid understanding of OpenAPI and JSONSchema Experience with Facebook's React and the Next.js framework would be a big plus Experience with one or more of the following databases: MySQL, PostgreSQL, ElasticSearch, Couchbase, MongoDB, Redis or other NoSQL technologies Bachelor's degree in Computer Science OR a related technical discipline Equivalent experience will also be considered Experience working with cloud providers such as AWS, Microsoft Azure or Google Cloud Any experience working on a public AWS platform or working with Docker containers would make a candidate stand out

Overview: As a Sales Executive, your main responsibilities will be demonstrating our product and negotiating/closing deals. You will carry a new-booked business quota and will be required to execute solution-selling skills and effectively manage your Sales Development Representative to ensure prospects turn into actual customers. In This Role, You Will: Develop and actively pursue list of accounts by creating individual plans of action to penetrate these accounts Call on and develop relationships with new prospects in an effort to meet and exceed individual and department revenue expectations Present products and services to new accounts Exceed established new business revenue targets for software sales Accurately forecast sales opportunities via pipeline report Effectively and accurately manage personal revenue pipeline to maximise all new business opportunities Monitor and report sales activity within the system Work with Account Management and Client Services teams to ensure complete customer satisfaction with the Cvent product and organisation Ensure relationships with key decision-makers for accounts that will provide new business are continuously developed and relationships are strengthened and grown Heres What You Need: Bachelor's degree At least 4 years of prior revenue generating software sales experience (more experience is desired) Industry experience in one or more of the following areas is highly preferred: SaaS, mobile apps, and analytics Articulate, organised, detail-oriented, and the ability to multi-task in a dynamic, fast-changing entrepreneurial environment Able to integrate knowledge across disciplines to include cold calling, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function Strong sense of initiative and personal leadership demonstrating the ability to function independently, but must also be able to contribute to team initiatives Strong business acumen, ethics, and high integrity

In This Role, You Will: Audience Segmentation and the Ideal Customer Profile Understand and identify our ideal customer profile globally by analyzing our customers and marketing leads Partner with Product Marketing and Sales teams to define our target audience segments to be used in marketing campaigns Audience First Strategy, Consultation, & Usage Enable marketing campaign owners to personalize their campaigns to the audience segments we define (getting us to the right message at the right time to the right person) Reduce time to market (TAT) in our daily operations and improve conversion rates along the customer journeys Ensure communication with key decision-makers within target organizations Use data, insights and AI to improve the performance of our campaigns to our target Audiences Audience Data Enablement & Governance Ensure target contact lists are consistent, accurate, and compliant across marketing systems Work with data vendors and research teams to ensure complete information for effective targeting in marketing campaigns Educate the marketing department on the best practices and guidelines for direct sales and marketing regulations globally Heres What You Need: 5-8 years of experience in marketing data operations, marketing analytics, or a related role Familiarity with audiences, segmentation, and marketing-owned communications strategy Proficiency in data analysis tools such as Microsoft Excel with the ability to interpret complex data and provide actionable insights Knowledge of digital marketing channels and tactics Understanding of Marketing Automation tools like Marketo or HubSpot and CRMs like Salesforce Demonstrated project management experience: the ability to work with stakeholders to finalize requirements, create project plans, host presentations, and to work with multiple business/technical stakeholders to establish, communicate, and meet agreed-upon deadlines Must be self-motivated and enjoy a fast-paced environment where you will work both with teams and independently

Overview: Cvent is a leading meetings, events and hospitality technology provider with more than 4,800 employees and nearly 21,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. We foster an environment that promotes agility, which means we don't have the luxury to wait for perfection. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. In This Role, You Will: Cvent India is looking for an achiever whose responsibility will be to manage our Recruitment function for Client Services. The role is a people manager role that's based out of our Gurgaon office and will be accountable and responsible for all aspects of talent acquisition. The role requires hands-on experience, leadership skills, operations maturity, the ability to manage teams, stakeholders and executives. Our ideal candidate would need to have relevant and hands-on experience of 10-13 years, including at least 4-5 years as a People Manager. The role is a position of elevated responsibility, which is primarily responsible for recruitment and talent acquisition and the successful candidate will be responsible for coordinating the full life cycle of hiring and delivering on the hiring numbers allocated to them. Work Hours: 12:00 pm IST - 9:00 pm IST What You Will Be Doing: End to end recruiting ownership accountability frontline/ lateral (volume hiring) Designs develop and maintain the recruitment process in the organization (including its description, recruitment measurement definitions, regular measurement reporting, taking proper actions to close gaps) Drives the recruiting team to achieve targets Strategize and run campus hiring program Conduct Market and competitor mapping Experience in the market and competitive mapping Ability to advise the recruitment team and business on recruitment, channel and branding best practices and interview techniques Designs the selection matrix for choosing the optimum recruitment channel and recruitment source Plan and coordinate mass recruiting events, for instance, campus hiring, recruiting drives, etc Build a quality relationship with the internal customers and external recruitment agencies Monitors and constantly reduces the costs of the recruitment process Sets the social media communication strategy for different job profiles and functions in the organization Conducts job interviews for the managerial job positions (or key jobs in the organization) Keep track of recruiting metrics (e.g. time-to-hire and cost-per-hire) Implement new sourcing methods (e.g. social recruiting and Boolean searches) Research and choose job advertising options Coordinate with department managers to forecast future hiring needs Participate in job fairs, campus career events Build professional network through relationships with HR professionals, colleges and other partners Work on enriching candidates experience Heres What You Need: Bachelor's/Masters Degree and professional experience in a similar industry is essential Overall 10+ years of experience and 4-5 years of People Management experience Good knowledge of candidates sourcing methods Experience using online recruiting sources for job postings and resume sourcing (Monster, Naukri, LinkedIn, other social and non-social channels) Excellent written and verbal communication skills Excellent understanding of recruitment processes Proficiency in using applicant tracking systems (ATS) Proficiency with MS Office (Outlook, Word, Excel) Understanding of Employer branding strategies Critical thinker and problem-solving skills Good interpersonal, presentation and interaction skills Team player Good time management skills Should be flexible to work on weekends and stretched hours

Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and 22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that everyone brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds shared connections. In This Role, You Will: Strategic Sales Expertise: The Regional Strategic Sales Manager possesses extensive knowledge and expertise in strategic sales methodologies and techniques. They understand how to identify and prioritize key accounts, develop sales strategies, and execute plans to achieve revenue growth and market penetration. Strong Market Analysis and Planning: The Regional Strategic Sales Manager excels in conducting comprehensive market analysis, including competitor analysis, customer segmentation, and market trends. They use this information to develop strategic plans and identify new business opportunities within their region. Relationship Building and Account Management: The Regional Strategic Sales Manager is skilled at building and maintaining relationships with key stakeholders, including clients, partners, and internal teams. They understand the importance of trust and collaboration in driving successful sales outcomes. Solution-Oriented Approach: The Regional Strategic Sales Manager takes a solution-oriented approach to address the specific needs and challenges of customers. They collaborate with internal teams to develop customized solutions that align with customers goals and objectives. Proactive Sales Leadership: The Regional Strategic Sales Manager is proactive in identifying sales opportunities, market trends, and potential risks. They take the initiative to drive sales initiatives, motivate their sales team, and ensure the achievement of sales targets and objectives. Effective Communication and Presentation Skills: The Regional Strategic Sales Manager possesses excellent communication and presentation skills. They can effectively articulate the value proposition of their products or services, negotiate and close deals, and influence key decision-makers. Data-Driven Decision Making: The Regional Strategic Sales Manager leverages data and analytics to drive informed decision-making and measure the success of sales strategies. They use data insights to identify growth opportunities, optimize resource allocation, and track key performance metrics. Strong Leadership and Team Collaboration: The Regional Strategic Sales Manager demonstrates strong leadership skills and the ability to collaborate effectively with internal teams and cross-functional stakeholders. They can align teams towards common goals, foster a culture of collaboration, and drive results through effective teamwork. Here's What You Need: 8 to 12 years of solution selling experience in enterprise accounts. Japanese language expertise is mandatory. Minimum 5 or more years of experience in the Japan market. End-to-end SaaS sales experience. Experience selling to and/or managing hotel accounts at the corporate level. Familiarity with a high outbound call volume and high talk time sales environment. Infectious passion about the benefits of technology and digital marketing. Strong analytical skills, experience with data analysis and proficiency in Microsoft Excel. Effective at integrating knowledge from prospecting, consultative selling, product demonstrations, negotiating contracts, operation/process flow, and product functions. Strong sense of initiative and personal leadership demonstrating the ability to function independently while contributing to team initiatives.

Role & responsibilities Implementing Scrum Practices: Ensures that Scrum practices are implemented consistently across all teams and that any deviations are addressed. Helps to establish sprint cadence. Works with product owners to keep the sprint teams backlog ready and groomed. Facilitates sprint planning, review, daily scrum, refinement meetings, and retrospective events at the team level. Supporting Scrum Masters: Provides support and guidance to Scrum Masters, helping them to resolve impediments and improve team performance. Participates as well as facilitates Scrum of Scrums. Leader and Mentor: Acts as a leader and mentor for Scrum Masters within the organization, helping them to develop their skills and capabilities. Coach: Provides coaching to Scrum Masters, Product Owners, and development teams to enhance their understanding and application of Scrum practices. Cross-Team Coordination: Facilitates coordination between multiple Scrum teams, especially in large-scale projects or programs. Takes responsibility for managing dependencies within the sprint team as well as those dependencies from other development or operations teams. Facilitator: Facilitates communication and collaboration among teams, departments, and stakeholders to ensure alignment and effective delivery. Monitoring Progress: Monitors the progress of Scrum teams and ensures that they are on track to meet their goals and deliver value. Coordinates timely response and support to production line customer issues and helps to ensure that the team maintains adherence to (SLA). Stakeholder Management: Engages with stakeholders to ensure their needs and expectations are met, and that they understand the Scrum process and its benefits. Communicates sprint status to stakeholders at a fixed cadence. Continuous Improvement: Promotes a culture of continuous improvement by encouraging teams to reflect on their processes and make necessary adjustments. Change Agent: Drives organizational change and promotes a culture of continuous improvement and agile thinking. Training and Development: Organizes and conducts training sessions for Scrum Masters, Product Owners, and development teams to enhance their understanding of Scrum and agile methodologies. Acts as an Agile coach to the different marketing teams. Promotes adherence to Agile best practices in Marketing. Metrics and Reporting: Tracks and reports on key metrics to assess the effectiveness of Scrum implementation and identify areas for improvement. Conflict Resolution: Helps to resolve conflicts within and between teams, ensuring that they do not impede progress. Preferred candidate profile 7-9 years of marketing experience including 3-4 years of experience as a Scrum Master or Agile Coach. Large/enterprise experience using Agile methodologies preferred but not required. Extensive Agile and Scrum Experience: Several years of experience working as a Scrum Master, Agile Coach, or in similar roles. Understanding of backlog tracking, burn-down metrics, velocity, task definition, and other Agile terminology. Situational Awareness: Must be the first to notice differences and issues as they arise and make all necessary attempts to solve them before elevating them to management. Conflict Resolution Skills: Skilled in resolving conflicts and removing impediments that hinder team progress. Coaching and Mentoring Skills: Ability to coach and mentor individuals and teams in agile practices and principles. Stakeholder Management: Ability to manage and align stakeholder expectations and ensure effective communication. Empathy and Emotional Intelligence: Ability to understand and empathize with team members and stakeholders. Analytical skills Drive for continuous improvement. Quick learner - Must be able to quickly gain a high-level understanding of the technical and business domains of the development team. Self-motivation and the ability to work under minimal supervision are a must. Outstanding written and oral communication. Experience with Wrike preferred but not required. Certifications: Relevant certifications such as Certified ScrumMaster (CSM), Advanced Certified ScrumMaster (A-CSM), Certified Scrum Professional (CSP), or equivalent agile certifications (e.g., SAFe, LeSS, ICP-ACC).

Overview: We're looking for a leader within the Customer Success team at Cvent to manage, coach and lead a group of our Customer Success professionals who work with Cvent's Event Management platform. This individual is responsible for managing the quality, productivity and day-to-day of our success advisors that work with customers to drive adoption, achieve desired outcomes, ensure success with the platform and identify opportunities for expansion and ultimately contract renewal. This position requires a dynamic professional who can liaise with other teams and departments in a professional manner, and can effectively communicate with team members, leadership and clients. Measuring key performance metrics, coaching team members, acting on client satisfaction and handling escalations are all requirements of this position. The ideal candidate must be an engaged leader with the ability to inspire others, drive change and embrace a continuous improvement culture. In This Role, You Will: Manage the quality, development, productivity and day-to-day of our Outreach Specialists that work with customers to drive adoption, achieve desired outcomes, ensure success with the platform, and identify opportunities for expansion and ultimately contract renewal Perform coaching sessions and deliver feedback on the quality of customer engagements Provide strategic guidance and support to reps on providing value-driven outreach and conversations with customers Conduct structured, bi-weekly 1:1s with team members to review client priorities, projects, performance objectives and goals Determine team member's goals and assignments based on strong knowledge of individual's strengths, opportunity areas and interests Coordinate and assign resources to customer-facing tasks Manage day-to-day operations of team through real-time management Manage customer escalations, handling them through resolution Perform Root Cause Analysis (RCA) and call down customers based on their feedback Give input to performance reviews and performance improvement plans when necessary Provide input for monthly and quarterly business reviews for leadership Identify business improvements that align with company goals to drive the customer and employee experience Heres What You Need: A minimum of 57 years of overall work experience, with at least 1 of those in a leadership position Relevant experience determines the job title of Team Lead or Assistant Manager Previous experience in B2B customer success, account management or other client-facing roles Demonstrates strong leadership and people management skills Enthusiastic and engaged leader with the ability to inspire others Excellent interpersonal skills Must be a strong communicator at all levels and be able to present in large meetings to key stakeholders Contributes to a climate of innovation and continuous improvement to achieve Cvent's goals Demonstrates ability to manage quality and productivity on a high-performing team through variation management Demonstrates personal excellence, accountability and integrity Ability to track key performance metrics and implement solutions to meet client needs Microsoft Office software proficiency, with strong Excel, Word and PowerPoint skills Technical aptitude with strong ability to learn software and upskill Previous experience in SaaS and event industry experience is a plus Knowledge of CRM automation products such as Salesforce and Gainsight Exposure to operational frameworks that focus on data-driven measurement, client satisfaction scoring of service delivery is a plus

Hi, Cvent is hiring for Senior Software Engineer- Fullstack- Java Developer for Technology Department. Interested candidate can apply or share their resume at [HIDDEN TEXT] Job Location: Bangalore Job Description: Work on Internet scale applications, where performance, reliability, scalability and security are critical design goals not after-thoughts. Create beautiful, interactive and easy-to-use web applications using rich client-side code and MVC based server-side code. Learn the nuts and bolts of Microservices Architecture, Service-Oriented Architecture (SOA) and Event-Driven Architecture (EDA) in real-life applications. Gain experience with different database technologies, ranging from traditional relational to the latest NoSQL products such as Couchbase, AWS DynamoDB. Collaborate with some of the best engineers in the industry to work on complex Software as a Service (SaaS) based applications Primary Skills: Software Development experience in developing and shipping software. Hands-on programming experience with Java including Object Oriented Design Experience in full stack development using JavaScript/Typescript. Experience with React/Redux/Angular is an added advantage. Experience with RESTful Web Services and API development using Spring/Dropwizard or any another framework Experience in contributing to the architecture and design (Design Patterns, Non-Functional Requirements (NFRs) including Performance, Scalability, Reliability, Security) Experience with one or more of the databases: SQL Server, MySQL, PostgreSQL, Oracle, Couchbase, Cassandra, AWS DynamoDB or other NoSQL technologies Excellent troubleshooting skills

Overview: We are seeking a highly motivated HR Analytics Specialist to join our team. The successful candidate will be responsible for analyzing and interpreting HR data to provide insights and recommendations to support effective HR decision-making. The HR Analytics Specialist will work closely with the HR team and business leaders to identify key metrics and develop dashboards, reports, and presentations to communicate data-driven insights. In This Role, You Will: Maintains and supports a variety of reports or queries utilizing appropriate system report writing tools. Assists in the development and maintenance of HR dashboards in the HRIS system to help influence and drive strategy, automating the delivery where possible. Automates and streamlines reports, where possible, for distribution on an ongoing basis. Generates data-driven insights through partnership and collaboration with Human Resource business partners and internal and external functional experts. Understands the correlation between important KPIs Maintains appropriate report documentation and a library of accessible reports for easy reference. Ensures reports and analysis are validated with the highest level of accuracy. Acts as the steward for all HR data and enforces data integrity, quality and cleanliness across all source systems and processes. Create ad-hoc reports when needed for projects and analysis Help to maintain and troubleshoot ADP where it relates to data integrity and reporting Perform system uploads (e.g. mass new hire updates) Heres What You Need: Graduate degree in HR, analytics, business, statistics, or related field. 3-5 years of experience in performing analytics and creating reports and metrics in HR Advanced knowledge of Microsoft Excel and PowerPoint and demonstrated experience in analysis, research, and presentation creation Functional knowledge of Human Resources information systems Detail and deadline oriented. Strong project management and organizational skills, with the ability to manage multiple projects simultaneously. Commitment to providing exceptional service to clients within the business

Overview The Security Customer Assurance Analyst will play a crucial role in supporting Cvent's security posture by assisting with customer due diligence, customer assessments and customer audit activities. This role requires a strong understanding of general security practices and a, high level knowledge of industry compliance standards and regulations, and supporting technology. The ideal candidate will be a detail-oriented, eager to learn and adopt tools, a team player with excellent verbal and written communication skills, can take up negotiations and communication with high demanding customers and a passion for improving security culture. The candidate will also be Proficient in productivity and collaboration tools, such as Microsoft Office, Slack, Box, and Zoom. In This Role, You Will Customer Due Diligence: (80%) Diligently take up the Security Review requests (security assessments) within defined SLAs to answer complex technical questions regarding security systems, network architecture, and compliance regulations. Support the sales process by actively participating in specific customer queries and documentation requests through different channels Stay updated on Cvent product, security and technical changes to effectively respond to security questions Support the sales process by actively participating in specific customer queries and documentation requests through different channels Build strong relationships with Sales, providing ongoing support and addressing customer concerns pre-sale and post-sale. Collaborate with Infosec and Product teams to navigate through the security review process to ensure quality results Collaborate with the customer as and where required to drive efficiency in delivering a superior security sales experience. Escalate improvement opportunities in the Customer Assurance process Collaborate with internal stakeholders to maintain an up-to-date set of documentation and knowledge base of Cvent’s product functionalities and their security and compliance posture. Customer Audit Support (10%): Assist in Customer Audit activities by assisting in evidence collection, documentation uploads and, answering queries. Assist in driving mitigation of audit findings and prepare responses as needed. Process improvement support (10%): Support the development and/or adoption of technical solutions and processes to automate or streamline repeatable security customer assurance activities. Adopt available tooling for efficient and quality work deliverables Collaborate with internal stakeholders to maintain an up-to-date knowledge base of Cvent’s product functionalities and their security and compliance posture. Measure, track and report KPI’s to senior management. Here's What You Need 4-8 years of demonstrable experience in customer assurance, and good interpersonal communication skills with experience and confidence in collaborating with internal and external partners and stakeholders to develop productive relationships and achieve positive security risk management outcomes. Ability to learn quickly with a willingness to take ownership for new projects and learning new technologies and methodologies. Basic understanding of risk assessment methodologies and best practices. Ability and willingness to produce and maintain documentation and reports. Proficiency with productivity and collaboration tools, such as Microsoft Office, Slack, Box, and Zoom. Excellent presentation and written communications skills and a team-focused attitude. Must be organized, detail-oriented, and possess the ability to multi-task in a dynamic, fast-changing, entrepreneurial environment. Show more Show less

Overview Cvent is a global meeting, event, travel, and hospitality technology leader, with more than 4000+ employees worldwide. As a leading cloud-based technology company, we have over 28,000+ customers, including 80% of the Fortune 100 companies, in more than 100 countries. Cvent’s software solutions optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events. In addition to helping event planners navigate every aspect of the event process, we also provide an integrated platform to hoteliers to help create qualified demand for their hotels, manage that demand more efficiently, and measure their business performance in real-time. In This Role, You Will As a Lead - Site Reliability Engineer, you'll use your advanced development and operations knowledge to identify and prioritize issues. Find universal solutions to common problems and Mentor And Support Junior Staff. Additionally, You Will Enlighten, Enable and Empower a fast-growing set of multi-disciplinary teams, across multiple applications and locations. Tackle complex development, automation and business process problems. Champion Cvent standards and best practices. Ensure the scalability, performance, and resilience of our suite of products. Work with the development and product team of a new application to establish the right monitoring and alerting strategy. Work with a new acquisition's DevOps team to cross -pollinate best practices, educate and close gaps in Cvent standards. Develop build, test and deployment automation that seamlessly targets multiple on-premises and AWS regions. Help a dev team working on a legacy code base to realize zero-down-time deployments Give back by working on and contributing to Open Source projects Automate all the things! Must Have Here's What You Need: Experience with SDLC methodologies (preferably Agile software development methodology). Experience with software development - Knowledge of Java/Python/Ruby is a must. Preferably good understanding of Object-Oriented Programming concepts. Exposure to managing AWS services / operational knowledge of managing applications in AWS Experience with configuration management tools such as Chef, Puppet, Ansible or equivalent Solid Windows and Linux administration skills. Working with APM, monitoring, and logging tools (New Relic, DataDog, Splunk) Experience in managing 3 tier application stacks / Incident response Experience with build tools such as Jenkins, CircleCI, Harness etc Exposure to containerization concepts - docker, ECS, EKS, Kubernetes Working experience with NoSQL databases such as MongoDB, couchbase, postgres etc Self-motivation and the ability to work under minimal supervision is must. Good To Have F5 load balancing concepts Basic understanding of observability & SLIs/SLOs Message Queues (RabbitMQ). Understanding of basic networking concepts Experience with package managers such as nexus, artifactory or equivalent Good communication skills People management experience Show more Show less