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About Cvent

Cvent is a leading technology provider for meetings, events, and hospitality. The company offers a range of software and services that help organizations manage events from start to finish.

Management Trainee - Product Consultant

Gurgaon

0 years

INR 2.0 - 3.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Support clients over the phone and email by answering their product questions and offering technical assistance Offer best practice tips to clients to boost their meeting attendance via Cvents marketing engine Gather client requirements for future releases of the product Create and maintain all product documentation Implement and manage the online portion of client events as and when needed Gather client requirements and implement them in Cvents event management software Communicate with the client and review the initial implementation with them and make required changes Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals Document all communication with the client in Cvents CRM software Preferred candidate profile Freshers (Batch - 2025) Excellent communication skills (verbal and written) Strong analytical and logical skills Strong business acumen, ethics, and high integrity High comfort level in using online software products Must be articulate, organized, detail-oriented and have ability to multi-task Quick learner, with a positive attitude and ability to work well within a team

Lead Designer

Gurgaon

7 - 11 years

INR 9.0 - 13.0 Lacs P.A.

Work from Office

Full Time

Overview: Cvent is looking for a UI Designer with excellent aesthetic, design sense and great communication skills to create client s Event websites on the Cvent Content Management system. The person should be an SME and must have good communication skills (both verbal and written) to be able to communicate and understand requirements with overseas clients independently. Who can act as a project manager to brief/provide download of the project to other designers and get them completed flawlessly. The person should be willing to work in the night shift (US hours) and must have a zeal to perform in a fast-paced environment along with willingness to thrive for an award-winning career. In This Role, You Will: Past-experience working directly with the customers in a creative or development capacity Act as a Design Consultant, a perfect combination of designer and customer handling maintain a professional and collaborative relationship with customers for each assigned project Collaborate with the Creative Team to manage, design, and execute the building of event themes (webpage, email templates, forms, sharecards, virtual event pages, sessions pages, confirmations) for our broad and varied client base Most importantly, the Creative Designer role requires high-level experience with and understanding of design principles: hierarchy, typography, color, sizing, layout, and accessibility standards, as well as the ability to craft and manipulate CSS and JavaScript code to append the Cvent Content Management System. Innovate on best practices and building standards, and assure brand consistency across multiple projects and brands Coordinate across Creative, Professional Services, Product, and Development teams to achieve high quality results Facilitate training sessions for our customers on Event Design best practices (format and script provided) Use creative problem-solving skills to develop detailed processes which assist the creation of comprehensive design solutions that bring people together, engage, delight, and inspire Manage and track simultaneous projects and tasks effectively and deliver assignments on time Conduct design research, develop new services, and use design thinking to solve problems Heres What You Need: Technical Proficiency - Proficient understanding of web/mobile design, UX/UI principles and accessibility Good-to-have - Ability to craft and manipulate HTML, CSS and JavaScript code Proven Success - A referenceable track record of success as an experienced designer at a SaaS or enterprise software company or a web agency Continuous Improvement - A zeal for continuous improvement in how we support our customers, communities, and employees Customer Experience - Past-experience working directly with customers in a creative or development capacity Industry Enthusiast - Current knowledge of industry trends in traditional and web design Communication - An eye for identifying and removing friction from the customer collaboration process (e.g. writing clear and organized communications, ability to articulate rationale behind design decisions and how they support the customer brand and use case) Teamwork - Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship Bachelor s degree is a must Preference would be given to candidates holding Bachelor s degree in multimedia/web/graphic design/Applied Art or similar courses Experience interfacing directly with clients and excellent written communication skills Excellent problem-solving skills Experience taking ownership of complex projects and producing successful outcomes Experience with HTML, CSS, JavaScript Hands-on Cvent (Splash) experience a major plus

Product Lead

Gurgaon

7 - 9 years

INR 20.0 - 24.0 Lacs P.A.

Work from Office

Full Time

Collaborate regularly with product managers on the future roadmap, brainstorm new ideas, and prioritize features, ensuring the backlog remains healthy, well-organized, and aligned with business goals Become a subject matter expert in your product domain, possessing in-depth knowledge and insights that make you the primary point of contact for internal teams seeking guidance and collaboration Develop detailed product specifications that begin by clearly articulating the why - the core purpose and value behind the product, feature, or enhancements These specifications should be thorough in addressing all necessary aspects yet written in a clear and concise manner to ensure they are easily understood by all stakeholders Write comprehensive user stories with detailed acceptance criteria that address all functional and non-functional aspects of the product, including security, data compliance, and other essential requirements Work closely with engineering, design (UX/UI), and other stakeholders to define product requirements and user stories Lead end-to-end product development process, from concept and design to development, testing, launch and ensuring timely and high-quality delivery Lead PI (Program Increment) planning and actively participate in key SCRUM ceremonies, including daily standups, backlog refinement, sprint planning, and product demos Should possess a solid grasp of technology platforms, integrations, and system design to collaborate effectively with engineering partners Leverage the power of analytics and data-driven intelligence to assess product performance, user behavior analysis, gather customer feedback, and insights from multiple channels, and make data-informed decisions which enables you to drive excellence through iteration, improvement, and refinement Monitor and analyze key performance indicators (KPIs) and metrics to gauge the effectiveness, adoption, and product outcome Share and present regular updates on the product roadmap and progress to leaders and stakeholders Clearly highlight any potential risks and outline a plan to address them, ensuring everyone is informed and aligned on the path forward Contribute to a culture of creativity and innovation within the product management team, think outside the box, explore new ideas, and identify opportunities to make our products stand out in the market Heres What You Need: Minimum 7-9 years of career experience with at least 5 years of product management (PO/PM) experience in technology products Strong product sense with an ability to articulate problems and envision solutions Strong understanding of technology and software development processes, with the ability to communicate effectively with technical teams Inquisitive mindset with excellent analytical, problem-solving, and decision-making skills Ability to manage competing and evolving priorities in a fast-paced environment Ability to handle complex situations, conversations and navigate ambiguity Exceptional interpersonal skills, with the ability to influence, partner and build relationships across all levels of the organization Strong written and verbal communication skills with an ability to communicate directly and clearly Understanding and experience in Reporting Framework, Integrations are a big plus

Lead Node Developer

Gurgaon

7 - 9 years

INR 35.0 - 50.0 Lacs P.A.

Work from Office

Full Time

Provide technical leadership and mentor a team of engineers to build Internet-scale applications where performance, reliability, and scalability, are critical design goals not after-thoughts Collaborate closely with Product and Design teams to create solutions for our customers Create intuitive, interactive, and easy-to-use web applications using rich client-side and REST based server-side code using Node, React and Typescript/Javascript Implement the nuts and bolts of Microservices Architecture, Service-Oriented Architecture (SOA) and Event-Driven Architecture (EDA) in real-life applications Use database technologies, ranging from traditional relational to the latest NoSQL products such as AWS DynamoDB and Couchbase Work with some of the best engineers in the industry to work on complex Software as a Service (SaaS) based applications What You Will Need for this Position: You need to have a strong passion for software development and must take pride in designing and coding. You should also have great analytical skills and ability to handle complex, modular software development in a collaborative team-based environment. In addition to this, you will have a leg up if you also meet the following criteria: Educational Qualifications / Background: Bachelors degree (or higher) in Computer Science OR related technical discipline Strong understanding of Computer Science fundamentals Excellent verbal and written communication skills along with strong interpersonal skills Primary Skills: 7 to 9 years of Software Development experience in developing and shipping software Excellent troubleshooting skills Proven ability to work in a fast paced, agile environment and result oriented culture Hands-on programming experience with Node, JavaScript and TypeScript Experience with RESTful Web Services and API development Experience in contributing to the architecture and design (Design Patterns, Non-Functional Requirements (NFRs) including Performance, Scalability, Reliability, Security) Experience with one or more of the databases: SQL Server, MySQL, PostgreSQL, Oracle, Couchbase, Cassandra, AWS DynamoDB or other NoSQL technologies Experience of working with Queuing technologies such as SQS/RabbitMQ/Kafka/Active MQ Strong influence in technical discussions and building teams technical vision Experience in leading an engineering team Preferred Skills: Experience in full stack development ranging from front-end user interfaces to backend systems Experience/knowledge of React, Vue or Angular; Graph Query Language (GQL) Experience of working with Elasticsearch/Solr Experience with Cloud Computing platforms like AWS/GCP/Azure Cloud Experience using feature flags and trunk-based development

Lead Site Reliability Engineer

Gurgaon

7 - 12 years

INR 40.0 - 55.0 Lacs P.A.

Work from Office

Full Time

Hi, Cvent is hiring Lead Site Reliability Engineer role .Interested candidate can apply or share their resume at anjali.singh@cvent.com Job Description. Experience with SDLC methodologies (preferably Agile software development methodology). • Experience with software development Knowledge of Java/Python/Ruby is a must. Preferably good understanding of Object-Oriented Programming concepts. • Exposure to managing AWS services / operational knowledge of managing applications in AWS • Experience with configuration management tools such as Chef, Puppet, Ansible or equivalent • Solid Windows and Linux administration skills. • Working with APM, monitoring, and logging tools (New Relic, DataDog, Splunk) • Experience in managing 3 tier application stacks / Incident response • Experience with build tools such as Jenkins, CircleCI, Harness etc • Exposure to containerization concepts - docker, ECS, EKS, Kubernetes • Working experience with NoSQL databases such as MongoDB, couchbase, postgres etc • Self-motivation and the ability to work under minimal supervision is must. Good to Have: • F5 load balancing concepts • Basic understanding of observability & SLIs/SLOs • Message Queues (RabbitMQ). • Understanding of basic networking concepts • Experience with package managers such as nexus, artifactory or equivalent • Good communication skills • People management experience Regards, Anjali Singh

Senior Salesforce Analyst

Gurgaon

3 - 4 years

INR 8.0 - 9.0 Lacs P.A.

Work from Office

Full Time

At Cvent, we value the diverse perspectives that each individual brings Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections In This Role, You Will: Technology Implementation and Project Management: Collecting and documenting requirements, planning, risk management, Sandbox implementation and rigorous UAT testing, sign-off and production deployment Solution architecting: Convert business requirements into technology design/ solutions Provide RCAs, What-If simulations and Impact Analysis on need basis Implementation of large system integrations, Merger and Acquisitions in SF and new business systems in multiple locations Ensure that the whole team meets statutory, regulatory and compliance requirements Provide regular status reporting, identify, track and mitigate key risks, issues and dependencies including escalations and liaising with the required stakeholders Ensure appropriate program communications are in place to address and engage all stakeholder groups Ensure that a culture of improvement is in place to identify key complaint drivers and that we champion remedial work - working in collaboration with other departments to strengthen process, systems and control that will mitigate issues Implement and maintain performance improvement project as agreed by the goals of the department Front ending Business continuity planning for the local site Support the local implementation of the Global strategy for Service Readiness and delivering suitable go to market and commercial models, Heres What You Need: Bachelor s degree in engineering or business discipline, or equivalent experience Strong know how of SFDC overarching solution including SF Metadata and Salesforce Flow, Lightning Components, SF Service Reporting, Dashboard and Data Migration Salesforce Admin Certification, preferred SF BA, PD1, FinancialForce PSA, CPQ, Gainsight, Snowflake, Sigma Strong skills in complex process analysis, project management, problem solving and business process design with a focus on process efficiency Experienced and well-versed in change management methodologies, System Development Life Cycle, System administration, Call-Center specific technologies, messaging systems and emerging technologies Strong experience and knowledge of agile project, support and constantly evolving the intake process and willingness to quickly understand and embrace new processes and technologies Track record of working cross-functionally to deliver large scale multi-million-dollar change and continuous improvement initiatives with a focus on user/customer experience Exceptional stakeholder management and communication skills with the ability to form relationships in person and in writing with ease Excellent Interpersonal and analytical skills Ability to influence decision making processes and negotiate win-win situations At ease with introducing processes and drive change in an unstructured environment Open for global work timings

PS Enablement Business Analyst

Gurgaon

4 - 6 years

INR 10.0 - 11.0 Lacs P.A.

Work from Office

Full Time

Analyze data and create comprehensive reports using Microsoft Excel to support decision-making. Drive conversations with stakeholders to understand their needs and align projects accordingly. Partner with various departments and teams to execute projects and tactical tasks efficiently. Present findings, updates, and strategic recommendations to senior management and stakeholders. Ensure excellent communication and collaboration with teams based in the North America / Europe / Australia / Singapore / Dubai. Exhibit the ability to effectively manage time and prioritize tasks to meet project deadlines. Independently handle tasks and projects with minimal assistance, taking full ownership. Demonstrate a strong sense of judgment and discretion in decision-making and stakeholder interactions. Heres What You Need: Bachelors degree in a relevant field. 4-6 years of total work experience in a similar role. Proven experience with Salesforce and/or Certinia (FinancialForce). Proficiency in Microsoft Excel. Excellent English communication skills (verbal and written) are mandatory. Demonstrated ability to interact confidently with senior management and C-level executives. Project management certification is highly desirable, but not a mandatory requirement. Strong analytical and problem-solving skills. Ability to work independently and as part of a team. High attention to detail and organizational skills. Proactive and results-oriented mindset. Ability to adapt to a fast-paced and dynamic work environment.

Senior User Researcher

Bengaluru, Gurgaon

4 - 9 years

INR 17.0 - 32.0 Lacs P.A.

Hybrid

Full Time

Hi, Cvent is hiring for Senior User Researcher. Interested candidate can apply or share their resume at anjali.singh@cvent.com. Job Description- You will plan and conduct evaluative research (e.g., card sort, tree testing, usability, heuristics evaluations) and support generative research (techniques to help define problem space, such as contextual inquiry, ethnography, data mining) efforts for specified products or small program areas to build deep user understanding and empathy • You will help teams cross-functionally by synthesizing and communicating the right information, defining and measuring success • You will create testable hypotheses and use research findings to support, challenge, and innovate Cvents product • Apply your expertise and knowledge of research methodologies, human factors, the usercentered design process, and statistics to product and service design in an iterative development environment • Work with design, analytics, product management, customer support, marketing, and sales to formulate and address research questions • Independently and collaboratively plan, execute, and analyze research across product or program areas • Perform qualitative data analysis and support ongoing coding efforts • Support survey design and execution as well as perform statistical analyses • Undertake secondary research scans and comparative/competitive analysis • Work within a small team to help evolve User Research practice Regards, Anjali Singh

Team Lead, Product Marketing

Gurgaon

4 - 7 years

INR 11.0 - 15.0 Lacs P.A.

Work from Office

Full Time

Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,700 employees and nearly 21,000 customers worldwide, including 80% of the Fortune 100 companies, in more than 100 countries. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. In This Role, You Will: Support existing and developing new go-to-market strategies for a number of products. Position and market our solutions as industry leading Event Marketing and Management products. Develop clear and compelling pain point based value propositions that resonate with customers and prospects. Gain a deep understanding of your suite of products with the ability empathize with the pain points our solutions solve for our personas. Work closely with Product Management on rolling out new releases and enhancements. Collaborate with Sales and Sales Enablement teams to arm our sales teams with the resources they need to be successful in achieving growth targets. Develop an in-depth understanding of customer and prospect requirements and represent the voice of the customer/prospect within the organization as it pertains to your products. Help in creating content for marketing-owned channels, including website, blog, sales collateral, white papers, sales presentations, and customer case studies. Perform sales training and participate in sales calls to ensure field effectiveness in positioning and selling. Continue to optimize the channels where your products show up and make data-driven decisions based on internal reports. Support win/loss analysis, competitive positioning, and more. Heres What You Need: A minimum of 4-7 years total work experience in marketing (preferably in product marketing for SaaS). Strong written and verbal communication skills. Outstanding attention to detail. Self-motivated to drive personal and group outcomes. Problem solving skills, with the ability to think on your feet. Ability to work in cross-functional teams and collaborate closely with colleagues across marketing and other departments. Ability to prioritize in a results-driven, collaborative environment.

Senior Product Designer

Gurgaon

8 - 13 years

INR 25.0 - 40.0 Lacs P.A.

Work from Office

Full Time

Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we re transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. In This Role, You Will: Understand the complex problems our customers face and how Cvents products work to solve them. Collaborate with researchers, product managers, developers, content writers and other stakeholders to drive the experience of our applications. Design intuitive, modern, accessible products that are consistent with platform-level standards. Create detailed workflows, information hierarchies, wireframes, mockups, prototypes and other UX deliverables. Gather feedback and iterate on your designs as needed. Work with engineers in an agile environment to ensure designs are implemented as intended. Mentoring junior designer on their projects Heres What You Need: 5-7 Years of relevant experience Bachelor s degree in HCI, Design with related field or equivalent work experience. Master s degree in HCI, Design or a related field or equivalent work experience is a plus. Expert in design, presentation, and prototyping tools (e.g., Adobe Suite, Sketch and InVision) Good understanding of the capabilities of HTML, CSS, and JS An understanding of user centered methodologies. Deep understanding of responsive and adaptive design approaches for mobile Must Haves: Design: Strategy & Vision Presentation | User Flows | Concept Sketches | Wireframe & Mockups with Sketch | Heuristic Evaluation | Design System Prototyping: Rapid Prototyping using InVision and principal Research: Data Analysis | Task Analysis & persona hypothesis | A/B testing & experiments Collaboration: Facilitating design critique | Self-starter | Flexible | Communicative

Senior Associate, HR Shared Services

Gurgaon

5 - 10 years

INR 9.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,700 employees and nearly 21,000 customers worldwide, including 80% of the Fortune 100 companies, in more than 100 countries. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take actions, embrace risks, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that everyone brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds shared connections. Job Title: Senior Associate - HR Shared Services Job Location: Gurgaon Department: Human Resources In This Role, You Will: Key Responsibilities: HR Process Management: Oversee the execution of HR processes including but not limited to employee life cycle events (hire, promotions, transfers, terminations, etc.). Maintain and update employee records in HR systems (HRIS) ensuring data accuracy and integrity. Provide support in compensation and benefits administration, payroll, and compliance tracking. Assist with audits, reporting, and other compliance-related tasks as required by internal and external stakeholders. Employee Onboarding and Offboarding: Lead the onboarding process for new hires, ensuring all documentation is completed and necessary systems access is provided. Coordinate with relevant departments for smooth transition and integration of new hires into the company culture. Handle offboarding procedures, ensuring exit interviews are conducted, and that all formalities like returning company property, benefits exit processing, and final settlements are handled efficiently. HR Support Employee Relations: Act as a point of contact for employees on HR-related queries, resolving issues related to policies and processes. Collaborate with HR team members to maintain a positive work environment and foster employee engagement. Support HR initiatives that drive employee satisfaction, retention, and performance. Policy and Compliance Support: Ensure HR policies and procedures are consistently followed and aligned with legal requirements and best practices. Stay updated with HR trends, legal changes, and industry practices to ensure compliance and improve efficiency. Continuous Improvement: Identify areas for process improvement in HR operations and contribute to the development of best practices. Assist with the implementation of HR technology solutions to enhance operational efficiency. Collaboration Teamwork: Work closely with cross-functional teams such as Finance, IT, and Legal to ensure seamless HR operations. Support HR projects and initiatives such as performance reviews, employee development programs, and training initiatives. Heres What You Need: Key Skills Qualifications: Education: Bachelor s degree in Human Resources, Business Administration, or a related field. Experience: 5-10 years of experience in HR operations or HR administration. Strong understanding of HR processes, HRIS systems, and related tools. Skills: Strong communication and interpersonal skills. Ability to handle sensitive and confidential information with discretion. High attention to detail and excellent organizational skills. Proficiency in HR software and Microsoft Office Suite. Problem-solving skills with a proactive approach to resolving challenges. Working Conditions: Full-time position with hybrid work arrangements depending on company policy. Supporting Early EST US shift time.

Sr Associate, Travel

Gurgaon

8 - 12 years

INR 10.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Overview: We are looking for a self-driven, customer-focused problem solver to join our Corporate Travel Operations team who is also an expert in handling visas with a minimum of 5+ years of relevant experience. We provide intensive internal travel department training and an individualized mentorship program to develop your travel knowledge and customer service skills. If you are passionate about customer service, professionally motivated to help others, you are willing to learn new skills and work in a small passionate team of like-minded individuals, we are looking for you! In This Role, You Will: Provide exceptional attention to detail, traveler care, and customer service to CVENT employees Familiarity with international travel procedures Research requirements for international travel, including vaccination and/or visa and passport requirements Ensure the latest updated policies, procedures, and desk Instructions are read complied Excellent Customer service and communication skills (Both Written and Verbal) Providing consultative multi-country routings for best fares and preferred carrier usage. Counsel clients on efficient, routings for the lowest available fares and preferred carrier usage in coordination with the Corporations business travel policies Comply with all legal and industry standards. Embrace the role of providing a superior consultative value to clients Accurately complete end-to-end travel requirements both international and domestic travel arrangements for air, hotel, car rail Co-ordinate with multiple departments to ensure quick resolution for the customer to adhere to SLA Heres What You Need: Any graduate Diploma / Degree (travel tourism would be an added advantage, but not necessary) Minimum 5+ years relevant experience in the travel /or visa domain Must have world geography knowledge Ability to build excellent business relationships with customer groups, peers, and seniors Should be a team player, yet self-motivated Ability to work flexible hours Strong verbal and written communication skills Must be articulate, organized, detail-oriented, and can multi-task Quick learner, with a positive attitude and ability to work well within a team

Senior User Researcher

Gurgaon

8 - 12 years

INR 25.0 - 27.5 Lacs P.A.

Work from Office

Full Time

Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we re transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. In This Role, You Will: You will plan and conduct evaluative research (e.g., card sort, tree testing, usability, heuristics evaluations) and support generative research (techniques to help define problem space, such as contextual inquiry, ethnography, data mining) efforts for specified products or small program areas to build deep user understanding and empathy You will help teams cross-functionally by synthesizing and communicating the right information, defining and measuring success You will create testable hypotheses and use research findings to support, challenge, and innovate Cvent s product Apply your expertise and knowledge of research methodologies, human factors, the user-centered design process, and statistics to product and service design in an iterative development environment Work with design, analytics, product management, customer support, marketing, and sales to formulate and address research questions Independently and collaboratively plan, execute, and analyze research across product or program areas Perform qualitative data analysis and support ongoing coding efforts Support survey design and execution as well as perform statistical analyses Undertake secondary research scans and comparative/competitive analysis Work within a small team to help evolve User Research practice Heres What You Need: Bachelors and/or Master s Degree in the study of user experience, design, research, business or related fields; for example, Information Design, Human Factors/HCI, Psychology, Cognitive Sciences OR alternative equivalent project/portfolio experience 5+ years conducting user research within a UX team for software/web-based products Experience in digital is required, with preference for external facing event, hospitality, retail or financial applications/services Demonstrated knowledge of user-centered design principles and practices Hands-on experience with qualitative research: 1:1, usability studies, FGs, Dyads Professional experience with one or more of the following is a plus: o Quantitative survey programming and analysis o UX Research for Meeting/Event Planners, Attendees software o UX Research for Mobile app or web development o Managing and recruiting a usability lab o Developing and executing research in support of product globalization o Establishing and/or managing product/software baseline measurement system

Regional Sales Manager, Japanese Language Expert

Gurgaon

8 - 12 years

INR 14.0 - 20.0 Lacs P.A.

Work from Office

Full Time

Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we re transforming the meetings and events industry through innovative technology that powers human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that everyone brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds shared connections. In This Role, You Will: Strategic Sales Expertise: The Regional Strategic Sales Manager possesses extensive knowledge and expertise in strategic sales methodologies and techniques. They understand how to identify and prioritize key accounts, develop sales strategies, and execute plans to achieve revenue growth and market penetration. Strong Market Analysis and Planning: The Regional Strategic Sales Manager excels in conducting comprehensive market analysis, including competitor analysis, customer segmentation, and market trends. They use this information to develop strategic plans and identify new business opportunities within their region. Relationship Building and Account Management: The Regional Strategic Sales Manager is skilled at building and maintaining relationships with key stakeholders, including clients, partners, and internal teams. They understand the importance of trust and collaboration in driving successful sales outcomes. Solution-Oriented Approach: The Regional Strategic Sales Manager takes a solution-oriented approach to address the specific needs and challenges of customers. They collaborate with internal teams to develop customized solutions that align with customers goals and objectives. Proactive Sales Leadership: The Regional Strategic Sales Manager is proactive in identifying sales opportunities, market trends, and potential risks. They take the initiative to drive sales initiatives, motivate their sales team, and ensure the achievement of sales targets and objectives. Effective Communication and Presentation Skills: The Regional Strategic Sales Manager possesses excellent communication and presentation skills. They can effectively articulate the value proposition of their products or services, negotiate and close deals, and influence key decision-makers. Data-Driven Decision Making: The Regional Strategic Sales Manager leverages data and analytics to drive informed decision-making and measure the success of sales strategies. They use data insights to identify growth opportunities, optimize resource allocation, and track key performance metrics. Strong Leadership and Team Collaboration: The Regional Strategic Sales Manager demonstrates strong leadership skills and the ability to collaborate effectively with internal teams and cross-functional stakeholders. They can align teams towards common goals, foster a culture of collaboration, and drive results through effective teamwork. Heres What You Need: 8 to 12 years of Solution selling experience in enterprise accounts. Japanese Language expertise is mandatory. Minimum 5 or Plus years of Experience in Japan Market. End to End SASS sales experience Experience selling to and/or managing hotel accounts at the corporate level. Familiarity with a high outbound call volume and high talk time sales environment Infectious passion about the benefits of technology and digital marketing Strong analytical skills, experience with data analysis and proficiency in Microsoft excel. Effective at integrating knowledge from prospecting, consultative selling, product demonstrations, negotiating contracts, operation/process flow, and product functions. Strong sense of initiative and personal leadership demonstrating the ability to function independently while contributing to team initiatives.

Lead Site Reliability Engineer

Gurgaon

8 - 9 years

INR 22.5 - 27.5 Lacs P.A.

Work from Office

Full Time

Overview: Cvent is a global meeting, event, travel, and hospitality technology leader, with more than 4000+ employees worldwide. As a leading cloud-based technology company, we have over 28,000+ customers, including 80% of the Fortune 100 companies, in more than 100 countries. Cvent s software solutions optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events. In addition to helping event planners navigate every aspect of the event process, we also provide an integrated platform to hoteliers to help create qualified demand for their hotels, manage that demand more efficiently, and measure their business performance in real-time. In This Role, You Will: As a Lead - Site Reliability Engineer, youll use your advanced development and operations knowledge to identify and prioritize issues. Find universal solutions to common problems and mentor and support junior staff. Additionally, you will: Enlighten, Enable and Empower a fast-growing set of multi-disciplinary teams, across multiple applications and locations. Tackle complex development, automation and business process problems. Champion Cvent standards and best practices. Ensure the scalability, performance, and resilience of our suite of products. Work with the development and product team of a new application to establish the right monitoring and alerting strategy. Work with a new acquisitions DevOps team to cross -pollinate best practices, educate and close gaps in Cvent standards. Develop build, test and deployment automation that seamlessly targets multiple on-premises and AWS regions. Help a dev team working on a legacy code base to realize zero-down-time deployments Give back by working on and contributing to Open Source projects Automate all the things! Heres What You Need: Must Have: Experience with SDLC methodologies (preferably Agile software development methodology). Experience with software development - Knowledge of Java/Python/Ruby is a must. Preferably good understanding of Object-Oriented Programming concepts. Exposure to managing AWS services / operational knowledge of managing applications in AWS Experience with configuration management tools such as Chef, Puppet, Ansible or equivalent Solid Windows and Linux administration skills. Working with APM, monitoring, and logging tools (New Relic, DataDog, Splunk) Experience in managing 3 tier application stacks / Incident response Experience with build tools such as Jenkins, CircleCI, Harness etc Exposure to containerization concepts - docker, ECS, EKS, Kubernetes Working experience with NoSQL databases such as MongoDB, couchbase, postgres etc Self-motivation and the ability to work under minimal supervision is must. Good to Have: F5 load balancing concepts Basic understanding of observability & SLIs/SLOs Message Queues (RabbitMQ). Understanding of basic networking concepts Experience with package managers such as nexus, artifactory or equivalent Good communication skills People management experience

Senior Sales Development Representative, Hospitality Cloud

Gurgaon

1 - 6 years

INR 11.0 - 13.0 Lacs P.A.

Work from Office

Full Time

Overview: Cvent is a leading meetings, events and hospitality technology provider with more than 4,800 employees and nearly 22,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship --a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. We foster an environment that promotes agility, which means we don t have the luxury to wait for perfection. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. In This Role, You Will: As an associate, you will gain top notch business, sales, and customer relationship experience. This is a great opportunity to build a career at a company that s transforming its industry. After four weeks of elite-level sales training, you ll join a diverse team of bright, sales professionals hailing from top universities. Your primary responsibility will be to establish initial points of contact with prospective customers before converting them to actual Cvent clients. The ideal candidate should be highly ambitious with excellent communication skills and the ability to thrive in a challenging, fun work environment. We re looking for someone who wants to have a direct impact on the growth of our company. As a sales associate you ll have the chance to help us increase our market share and expand our existing international client base. Serve as the first point of contact and provide interesting insights and product information to prospective customers Assist to manage our key accounts and strengthen relationships with C-level executives Find and engage new contacts using innovative methods Lead identification and qualification using probing techniques Drive traffic to Cvent seminars and online demonstrations Assist marketing with campaign strategies Pull up reports and conduct data interpretation Prepare presentation decks and proposals Partner with senior sales team members to achieve new business quotas Heres What You Need: Bachelors degree with strong academic credentials 2+ Years of experience into Pre sales, Sales Development, Inside Sales, Cold Calling, lead generation etc. Excellent communication skills (verbal and written) Strong sense of initiative and personal leadership International Sales Exposure. Ability to work within a team to achieve goals Strong business acumen, ethics and high integrity Excel at developing relationships over the phone Ability to handle high outbound call volume with correspondingly high talk time Must be articulate, organized, detail-oriented, and have the ability to multi-task in a dynamic, fast-changing environment Proficient computer skills (PowerPoint, Word, Excel, Outlook, etc.) Hotel Sales Experience would be a plus.

Senior Frontend Software Engineer (React + CI-CD)

Gurgaon

4 - 7 years

INR 27.5 - 32.0 Lacs P.A.

Work from Office

Full Time

Overview: Cvent is a leading technology provider for meetings, events and hospitality services, with 4,800+ employees, 22,000+ customers worldwide, and 53% of the Fortune 500. Founded in 1999, we offer a comprehensive platform for event marketing and management, and software solutions to grow corporate travel business. Cvents innovative technology brings millions of people together at events worldwide. At Cvent, we foster intrapreneurship and encourage employees to think like entrepreneurs. We value diverse perspectives and celebrate differences while building connections with colleagues and clients. Job Summary Cvent s Research and Development division is currently looking for a talented Senior Software Engineer to join our Development Frameworks Group. The ideal candidate should have a deep understanding of TypeScript, GraphQL, Next.js, React, CSS. You should be a self-starter capable of taking ambiguous requirements and coming up with a viable solution. You should also be able to design scalable, high-performance solutions that empower our product development teams to create world-class products. You will work closely with a cross-functional team to design, build, maintain, and support our core development frameworks. In This Role, You Will: Contribute directly to the evolution of framework features and capabilities that achieve improvement in resilience, scalability, security, and product developer velocity. Showcase strong architecture and design instincts in order to collaborate with technical leadership and other cross functional teams to develop and execute on roadmap. Support consuming teams as they adopt, upgrade and utilize the development framework to create solutions. Proactively stays ahead of emerging technologies and trends to anticipate future challenges and opportunities. Consistently look for ways to remove friction to ensuring a desirable experience for our customers - the developer Heres What You Need: Bachelors+ in Computer Science or related field, or equivalent work experience 4 to 7 years of Software Development experience Highly proficient in JavaScript or Typescript for web application development Deep understanding of React/Next.js, GraphQL, CSS. Proficient with AWS services including Cloudfront, ECS, S3, DynamoDB and others. Some exposure with CI/CD concepts, knowing how to configure and manage pipelines to ensure that software updates are deployed quickly, safely, and efficiently. Strong passion for Software development and taking pride in your craft. Experience building framework libraries is a plus

Senior Software Engineer - Asp.net

Gurgaon

4 - 7 years

INR 30.0 - 35.0 Lacs P.A.

Hybrid

Full Time

What You Will Be Doing: Work on Internet scale applications, where performance, reliability, scalability and security are critical design goals not after-thoughts. Create intuitive, interactive and easy-to-use web applications using rich client-side and REST based server-side code. Implement the nuts and bolts of Microservices Architecture, Service-Oriented Architecture (SOA) and Event-Driven Architecture (EDA) in real-life applications. Gain experience with different database technologies SQL Server, Oracle, Postgres, MySQL Collaborate with some of the best engineers in the industry to work on complex Software as a Service (SaaS) based applications What You Will Need for this Position: You need to have a strong passion for software development and must take pride in designing and coding. You should also have great analytical skills and ability to handle complex, modular software development in a collaborative team-based environment. In addition to this, you will have a leg up if you also meet the following criteria: Educational Qualifications / Background: Bachelor’s degree (or higher) in Computer Science OR related technical discipline Strong understanding of Computer Science fundamentals Excellent verbal and written communication skills along with strong interpersonal skills Primary Skills: 4 to 7 years of Software Development experience in developing and shipping software Excellent troubleshooting skills Proven ability to work in a fast paced, agile environment and result oriented culture Hands-on programming experience with C# including Object Oriented Design Experience with ASP.NET MVC, Web forms Framework Experience in contributing to the architecture and design (Design Patterns, Non-Functional Requirements (NFRs) including Performance, Scalability, Reliability, Security) Experience with one or more of the databases: SQL Server, Oracle, PostgreSQL, MySQL, Couchbase, Cassandra, AWS DynamoDB or other NoSQL technologies Experience/knowledge into JavaScript, HTML, CSS, React Js/Typescript. Preferred Skills: Hands-on programming experience with Java including Object Oriented Design Experience with RESTful Web Services and API development using Spring/Dropwizard or any other framework Experience in full stack development ranging from front-end user interfaces to backend systems Experience with Cloud Computing platforms like AWS/GCP/Azure Cloud

Recruitment Specialist

Gurgaon

4 - 8 years

INR 5.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Position Overview: We are seeking a highly skilled and dynamic Hiring Specialist responsible for managing end-to-end recruitment processes for experienced positions across Information Technology (IT), Finance, Sales, and Project Management Office (PMO). The successful candidate will play a crucial role in identifying top talent, coordinating interview processes, and ensuring a seamless hiring experience. The ideal candidate should be a self-motivated go-getter who thrives in a challenging environment. Role & responsibilities Collaborate with hiring managers across IT, Finance, Sales, and PMO to determine hiring needs and develop proper hiring plan Identify and engage candidates with niche skills based on specific job requirements. Source, screen, and interview potential candidates while maintaining accurate records in the Applicant Tracking System (ATS). Utilize various sourcing channels, including job boards, social media, networking events, and employee referrals, to attract top talent. Manage end-to-end recruitment, including Sourcing, interview scheduling, candidate assessments, Offer discussion Maintain up-to-date knowledge of industry trends and best practices in recruitment. Negotiate employment offers and ensure a positive candidate experience. Support additional HR initiatives as needed. Preferred candidate profile 5 - 7 years of full-cycle recruiting experience, with at least 4 years in a fast-paced hiring environment. Experience in hiring for IT, Finance, Sales, and PMO roles preferred. Corporate recruiting experience in a high-growth environment or an agency background in permanent placements. Strong knowledge of internet recruiting techniques, job boards, and resume management database systems. Strong networking skills with the ability to develop and maintain talent pipelines. Experience in on-campus recruitment is a plus. Excellent communication, negotiation, and time management skills. Ability to multitask and adapt quickly to changing hiring priorities. If you are a results-driven recruitment professional who thrives in a fast-paced environment and enjoys engaging with top talent, we encourage you to apply and join our team!

Director, CRM

Gurgaon

16 - 26 years

INR 70.0 - 100.0 Lacs P.A.

Hybrid

Full Time

Salesforce Proficiency: Expertise in Salesforce CPQ, Sales Cloud, Service Cloud, and Experience Cloud. Deep understanding of Salesforce architecture, security model, configuration, and customization. Hands-on experience with Apex, Visualforce, Lightning Web Components, and other Salesforce technologies. Proven ability to design, develop, and implement complex Salesforce solutions. Evaluate new Salesforce products and services to identify opportunities for improvement. Expertise in systematically automating quality assurance within Salesforce, including APEX test classes and code coverage. Salesforce DevOps: Experience with release management and sandbox management in Salesforce. Oversee the entire Salesforce development lifecycle, from requirements gathering to deployment. Implement robust DevOps practices, including continuous integration and continuous delivery (CI/CD). Manage code quality, testing, and deployment processes. Collaborate with cross-functional teams to ensure smooth releases and minimize downtime. Team Management: History of managing development and engineering teams. Proven ability to manage a mix of full-time employees (FTE) and contractors effectively. Develop and execute a long-term Salesforce strategy aligned with the organization's business objectives. Foster a collaborative and innovative team culture. Establish key performance indicators (KPIs) to measure team performance. Track and analyze metrics to identify areas for improvement. Technical Experience: Extensive experience (10-15 years) in the Salesforce ecosystem. Experience running multiple Salesforce orgs' lifecycles across one or more past job experiences. Experience with customer-facing Experience Cloud websites. Experience managing the lifecycle of applications outside of Salesforce, such as FinForce. Lead Salesforce-related activities during M&A processes, including due diligence, data migration, system integration, and user training. Ensure seamless data flow and synchronization between Salesforce and other systems . Communication: Proven ability to build relationships with executives and stakeholders, ensuring alignment with business objectives and effective communication across teams. Business-facing experience, including prior experience as a project manager or business analyst, focusing on business communication and stakeholder engagement. Strong ability to translate health metrics into actionable recommendations, showcasing the impact of data analysis on strategic decisions. Effectively communicate technical concepts to non-technical audiences. Manage expectations and deliver on commitments, while proactively identify and address potential issues and risks. Present regular updates on Salesforce initiatives and their impact on business goals. Create a roadmap for Salesforce adoption and modernization.

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Cvent

Cvent

Cvent

Software and Technology, Event Management

Tysons Corner

1001-5000 Employees

263 Jobs

    Key People

  • Reggie Aggarwal

    Founder & CEO
  • David Quattrone

    Co-Founder & CTO

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