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Customer support -Voice process (International BPO)

Novus automation Pvt Ltd

1 years

2 - 6 Lacs

Mumbai

Posted:4 hours ago

Job Description

URGENT HIRING — Mumbai BPO & Customer Service Jobs | Freshers & Experienced | F2F Interviews | Up to ₹50K In-Hand

Exciting opportunities for freshers and experienced candidates across Voice, Chat, Back Office, and Customer Service roles. Face-to-face interviews available.

1. US Telecom — Voice & Chat | Mumbai

Eligibility: HSC / Graduate Freshers

Shift: US Night Rotational Shifts | Any 5 working days, 2 rotational offs

Salary:

HSC / Graduate Freshers: ₹26,746 in-hand + variable up to ₹2,995

1+ years BPO experience: ₹31,028 in-hand + variable up to ₹3,423

Roles: Voice, Chat, Ops, HR

Interview Rounds: HR, Voice Assessment, Operations, Chat Test

2. Semi Voice / Back Office — US Process | Mumbai

Process: US Mortgage / Home Loan Background Verification — 50% Voice + 50% Back Office

Eligibility: Graduate freshers OR HSC with minimum 6 months’ experience

Shift: US night shift | 5 working days, fixed Saturday & Sunday off

Salary: ₹16,800 in-hand + incentives up to ₹13,000

Transport: Home pickup and drop available across selected routes

Interview Rounds: HR, Typing (28 WPM, 90% accuracy), Operations

Documents: Offer letter, salary slips, bank statement, experience letter / resignation acceptance

3. US Voice — Customer Service with Upselling | Mumbai

Role: Customer Service Executive — US Voice with Upselling

Eligibility: HSC / Graduate with 1–3+ years BPO experience

Requirement: Versant score 58+ and excellent communication

Shift: US rotational shifts | 5 working days, 2 rotational offs

Salary: Up to ₹50,000 in-hand / ₹6.5 LPA, based on experience, communication, and documents

Interview Rounds: HR, Versant, Operations

Documents: Updated CV as per UAN, PAN card, valid ID, offer letters, salary slips, bank statements, and education documents

4. Day Shift — Customer Support | Mumbai

Eligibility: HSC / Graduate Freshers and experienced candidates

Walk-In Drive: Every day, 11:00 AM–5:00 PM

Salary:

Freshers: ₹2.50 LPA CTC | ₹15,029 in-hand

Experienced: ₹3.60 LPA CTC | ₹22,381 in-hand

PF is compulsory

Accepts: Candidates with employment gaps and previous absconding cases, subject to review

Job Types: Full-time, Permanent

Pay: ₹270,000.00 - ₹600,000.00 per year

Education:

  • Bachelor's (Required)

Experience:

  • voice process or chat or blended : 1 year (Required)
  • international process: 1 year (Required)
  • Customer support: 1 year (Required)
  • Healthcare process or telecom voice process: 1 year (Required)

Language:

  • Fluent English (Required)

Work Location: In person

Skills Required

Customer Support Voice Process International BPO BPO Customer Service Back Office Telecom Semi Voice US Process US Mortgage Home Loan Background Verification

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Novus automation Pvt Ltd

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