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Linchpin Technologies logo

Customer Support Professional || International Voice / Chat

0 - 5 years

0 - 6 Lacs

Mohali, Punjab, India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

Customer Support Blended Process Voice Process Inbound Voice Process Chat Process

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities: Handle customer queries, requests, and complaints across voice and chat Provide end-to-end resolution ensuring customer satisfaction Maintain professionalism during all customer interactions Adapt to rotational shifts while delivering consistent service Key Deliverables: Improve overall customer experience through prompt issue resolution Support operations in a 5-day work environment from office Ensure quality standards are met across all support channels Maintain accurate records of customer interactions and feedback

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Linchpin Technologies
Linchpin Technologies
www.linchpin-technologies.com

Information Technology and Services

San Francisco

50-100 Employees

1219 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    CTO

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