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Vishal Consultants
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Customer Support Executive

Customer Support Executive

Vishal Consultants

0 - 4 years

1 - 3 Lacs

Hyderabad

Posted:2 days ago| Platform:

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Skills Required

English Language Skills Bpo Customer Service Telecalling Inbound Process International Call Center Outbound Process Voice Support Communication Skills Domestic Voice Process Bpo Voice Customer Care Rotational Shifts International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Handle customer inquiries promptly Provide accurate information about products/services. Resolve customer complaints effectively. Maintain records of customer interactions. Collaborate with other departments to resolve complex issues. Engaging in active listening with customers, confirming, or clarifying information and diffusing angry customers, as needed. Understanding client requirements and offering product; accordingly, answering potential customers questions and follow-up call questions Need to adhere to the shift adherence Need to follow quality checks on call Qualification : Graduate and Under Graduated both Experience - Fresher & Experience Both Languages - English , Hindi , Kannada , Bengali , Gujarati , Tamil , Malayalam , Telugu ,Assamese etc

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Vishal Consultants

www.vishalconsultants.com

Consulting

Metropolis

50-100 Employees

48 Jobs

Key People

Vishal Gupta

CEO
Priya Sharma

Chief Operations Officer
Anil Kumar

Chief Financial Officer

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