Responsibilities: Conduct regular quality audits of customer interactions across calls, chats, and live streaming to assess compliance with standards and protocols. Develop, implement, and refine QA processes, guidelines, and evaluation frameworks

More Jobs at Elitegem Global

Quality Assurance Executive

Bengaluru

1.0 - 3.0 yrs

Salary: Not disclosed

Customer Support Executive

Bengaluru

Experience: Not specified

Salary: Not disclosed

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Elitegem Global

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Customer Support Executive