Home
Jobs
Companies
Resume

Customer Support Executive

0 - 31 years

0 Lacs

Rajaji Nagar, Bengaluru/Bangalore Region

Posted:3 weeks ago| Platform: Apna logo

Apply

Skills Required

support resolve service crm development documentation communication software

Work Mode

Remote

Job Type

Full Time

Job Description

Company Name: Vindhya e-infomedia Pvt Ltd Location: Rajajinagar, Bangalore Job Type: Full-Time Department: Tele calling Executive. Key Responsibilities: • Respond to customer queries via call in a timely and professional manner. • Identify customer needs and help customers use specific features or services. • Troubleshoot and resolve product or service problems by clarifying the customer’s complaint and determining the root cause. • Escalate complex issues to appropriate internal teams when necessary. • Follow up with customers to ensure their issues are resolved. • Maintain accurate records of customer interactions using CRM tools. • Provide feedback to internal teams on recurring issues or customer suggestions. • Contribute to the development of support documentation (FAQs, user guides, etc.). Qualifications: • PUC and above. • Languages: English, Kannada, Telugu, Malayalam, Hindi, Bengali, Marathi, Odia, & Punjabi. • Basic English and written communication skills. • Empathetic, patient, and passionate about helping others. • Problem-solving abilities and attention to detail. • Comfortable using CRM software, support tools, and Microsoft Office. • Ability to multitask and manage time effectively in a fast-paced environmen

More Jobs at Vindhya E-Infomedia

Customer Support Executive

Rajaji Nagar, Bengaluru/Bangalore

Experience: Not specified

|

INR 0 - 0 Lacs

Customer Care Executive

Rajaji Nagar, Bengaluru/Bangalore Region

Experience: Not specified

|

INR 0 - 0 Lacs

BPO Telecaller

Rajaji Nagar, Bengaluru/Bangalore

Experience: Not specified

|

INR 0 - 0 Lacs

Customer Support Executive

Rajaji Nagar, Bengaluru/Bangalore

Experience: Not specified

|

INR 0 - 0 Lacs

Customer Support Executive

Rajaji Nagar, Bengaluru/Bangalore Region

Experience: Not specified

|

INR 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Support Interview Now
Vindhya E-Infomedia

9 Jobs

RecommendedJobs for You

Ghrs Training logo

Customer Support Executive

Ghrs Training

Bengaluru

Hexaware Technologies logo

Customer Support Executive

Hexaware Technologies

Chennai

Aim Placement Services logo

Customer Support Executive

Aim Placement Services

Bhopal, Jabalpur, Ranchi

Talents Villa logo

Customer Support Executive

Talents Villa

Kolkata

Talents Villa logo

Customer Support Executive

Talents Villa

Gurugram

Ghrs Training logo

Customer Support Executive

Ghrs Training

Noida

Customer Support Executive

MentorBeep

Mumbai

Customer Support Executive

Simply Vyapar Apps Private Limited

H .S .R Layout B .D .A Complex

Alshifa Cupping Clinic logo

Customer Support Executive

Alshifa Cupping Clinic

India

IGT Solutions logo

Customer Support Executive

IGT Solutions

Bengaluru