Customer Support Executive – PhonePe Process

Customer Support Executive – PhonePe Process

Location: Sector 18, Gurugram, Haryana
Employment Type: Full-Time
Work Mode: Work from Office
Education: Graduation Required
Experience: Freshers and Experienced Candidates
Salary: ₹23,000–₹25,000 CTC per Month
Working Days: 6 Days a Week
Shift: Rotational
Weekly Off: Rotational

Job Description

We are looking for Customer Support Executives for a customer service process at our Gurugram office.

The selected candidates will be responsible for handling customer queries, providing relevant information, assisting with routine concerns, and maintaining professional communication.

Both freshers and experienced graduates are welcome to apply.

Roles and Responsibilities

• Handle customer queries and provide appropriate assistance.
• Understand customer concerns and provide relevant information.
• Maintain clear and professional communication.
• Update customer information and maintain interaction records.
• Follow standard operating procedures and quality guidelines.
• Meet assigned performance and service targets.
• Escalate complex queries to the concerned department.

Eligibility Criteria

• Graduation is mandatory.
• Freshers and experienced candidates can apply.
• Good communication skills.
• Basic computer knowledge.
• Ability to understand and respond to customer queries.
• Comfortable working in rotational shifts.
• Willingness to work six days a week.
• Must be comfortable working from the office.

Salary Details

• Freshers: ₹23,000 CTC per month.
• Experienced Candidates: ₹25,000 CTC per month.

Final salary will depend on relevant experience and company salary structure. Take-home salary will be subject to applicable deductions.

Work Schedule

• Six working days per week.
• Rotational shifts.
• Rotational weekly offs.
• Work from office.

Application Details

Interested candidates can share their updated resumes at:

Email: priyanshu@medhbs.com
Contact: 7547072426

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person