Customer Support Executive Internship

As an intern at Dashboard Account Aggregation Services Private Limited, your responsibilities will include: - Handling customer queries via calls, emails, or chats in Hindi. - Troubleshooting basic product/service issues and escalating when needed. - Maintaining accurate records in CRM systems. - Staying updated on company products and policies. - Communicating clearly and assisting with translation if required. The company, Dashboard Account Aggregation Services Private Limited, operates under the product name "Saafe" and has been approved by the RBI as an NBFC-AA to conduct account aggregation business. Saafe performs account aggregation under the specifications laid down by the RBI and ReBIT. As an account aggregator, Saafe obtains or collects financial asset information with explicit authorization from users, including bank accounts, fixed deposits, equities, mutual funds, insurance, NPS, GST, and other relevant data. The company serves as a consent manager and supports a consent-driven architecture through a set of standard APIs that enable the secure, smooth, and seamless transfer of financial information.,