Customer Support Executive - International Voice process Contractual

Customer Support Executive (Contractual – 4 Months)

Location: Kolkata

Pay: ₹17,000 – ₹17,400/month (In-hand)

Contract Duration: 4 Months.

About the Role

We are hiring Customer Support Executives for the International Process on a contractual basis. This is a great opportunity for freshers to gain hands-on experience in an international voice and chat support environment.

Key Responsibilities

• Handle customer queries via voice and chat channels.
• Provide accurate and timely resolutions to customer issues.
• Maintain a professional and courteous communication style.
• Ensure adherence to quality standards and process compliance.

Eligibility Criteria

• Education: Graduate in any stream (mandatory).
• Experience: Freshers are eligible (Contractual role).

Skills Required:

• Excellent spoken and written English.
• Good grammar, pronunciation, and communication skills.
• Ability to handle customer interactions confidently.
• Work Schedule & Benefits

Shifts: Evening & Night (Rotational).

Working Days: 5–6 days per week.

Cab Facility: Provided (Pickup & Drop for night shifts).

Additional Benefits:

• Performance Bonus: Up to ₹2,000/month.
• Travel Allowance: ₹1,400/month.

Compensation

• CTC: ₹2 LPA
• In-hand Salary: ₹17,400/month.

Interview Process

• HR Screening – Voice, Grammar & Accent Check
• Functional Round – Mock Call/Chat Handling
• AMCAT Test – Minimum qualifying score: 58
• Final Operations Round

Job Types: Fresher, Contractual / Temporary
Contract length: 4 months

Pay: ₹17,000.00 - ₹22,000.00 per month

Benefits:

• Provident Fund

Work Location: In person

Speak with the employer
+91 6370721310