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Customer Support Executive International BPO || Experienced candidate

Infrovate

4 - 5 Lacs

Mumbai

Posted:18 hours ago

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Job Description

We are hiring for International US voice process - Western Union

Send CV on WHATSAPP at 9831 471 409

Requirements: Graduate freshers and EXPERIEBNCED candidates

Salary : For experienced 42K CTC

Shifts: 24*7 rotational shifts (strictly follow IBU boundaries of Thane)

Working days : 5 days of working.

Week-off: Any 1 Rotational week-off, 2 week-offs

Aadhaar is mandatory

Job Type: Full-time

Job description :

We are seeking a highly motivated and customer-centric individual to join our team as a Customer Service Executive in inbound voice process. The successful candidate will be responsible for handling customers' queries and providing timely and accurate assistance.

Key responsibilities :

1. Responding to customers' queries and resolving issues in a professional and timely manner.

2. Providing customer service through phone calls.

3. Maintaining high level of customer satisfaction.

4. Collaborating with team members and other departments to ensure effective problem resolution.

Requirements:

1. Graduate qualification.

2. Excellent communication skills

3. Ability to work in a dynamic and fast-paced environment.

Job Types: Full-time, Fresher

Pay: ₹38,000.00 - ₹42,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Language:

  • English (Required)

Work Location: In person

Skills Required

Customer Support International BPO US Voice Process Customer Centric Customer Service Inbound Voice Process Customer Satisfaction Health Insurance Provident Fund Voice process (calls) Communication

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Job Type

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