Customer Support Executive – ERP (Fresher)

0 years

1 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Ideal for: Technical fresher with basic coding + troubleshooting skills
Dept: Technical Support

Role Summary

Software Support Engineer will investigate software issues, test bugs, document modules, and coordinate with developers for quick resolution.

Key Responsibilities

  • Understand ERP workflows and test modules
  • Replicate client issues and share detailed reports
  • Perform UAT testing & prepare test cases
  • Maintain documentation and knowledge base
  • Support integrations (Email, WhatsApp APIs, Shopify/Amazon, etc.)
  • Understand database logs and basic queries

Skills Required

  • Basic knowledge of Java / JSP / SQL / API
  • Logical thinking & debugging ability
  • Basic understanding of ERP modules

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

  • Paid sick time

Work Location: In person

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