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Capita logo

Customer Support Executive

0 - 5 years

3 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Posted:1 week ago| Platform: Naukri logo

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Skills Required

Voice Process Blended Process Customer Support Customer Service International Process International Chat Process Web Chat Chat Process UK Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Opportunity at Capita Position: Customer Service Executive Blended (Voice & Chat) Domain: UK-based Logistics Location: Vikhroli (W), Mumbai Work Mode: Work from Office Shift: UK Shifts (2 Rotational Offs) Key Responsibilities: Handle customer interactions via voice, chat, and email Resolve logistics-related queries efficiently Maintain high levels of customer satisfaction Adhere to process guidelines and quality standards Eligibility Criteria: Qualification: HSC/Graduate fresher or experience Skills: Excellent communication skills, customer-centric approach, adaptability to UK shift timings Salary: Based on last drawn salary Contact Person- Anchal- 8655096340 Walk-in Venue: Capita India Pvt. Ltd. Plant No. 6, Godrej & Boyce Compound Pirojshah Nagar, LBS Marg Vikhroli (W), Mumbai - 400079

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Capita
Capita
www.capita.com

IT Services and IT Consulting

London England

10001 Employees

93 Jobs

    Key People

  • Jon Lewis

    Chief Executive Officer

  • Simon Smith

    Chief Financial Officer

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