Customer Support and Sales Executive

Job Title: Customer Support & Sales Executive
Company: MilkCrop, Hyderabad
Location: Workafella, Banjara Hills, Hyderabad (work from office)
Interview: In-person
Salary: ₹15,000 to ₹22,000 per month

About MilkCrop
MilkCrop delivers fresh buffalo milk, cow milk, low-fat milk and Gir cow milk to homes across Hyderabad. We are growing fast and need a strong customer-facing team.

What you will do

• Talk to customers on WhatsApp and phone about our products and prices
• Convert enquiries into new daily milk subscriptions
• Collect customer details (name, address, Google Maps pin) and set up deliveries
• Handle complaints about late, missed or wrong deliveries politely and quickly
• Follow up with customers on payments and renewals
• Coordinate with the delivery team so orders reach customers on time
• Keep customer records and order details accurate every day

Eligibility

• Bachelor’s degree (any stream) is mandatory
• Passed out between 2023 and 2026

Requirements

• Fluent spoken and written English, Hindi and Telugu
• 0 to 2 years of experience in customer support, sales or tele-calling (freshers with strong communication skills are welcome)
• Good typing skills and clear, error-free messages
• Comfortable with WhatsApp, phone and basic Excel or Google Sheets
• Polite, patient and confident with customers
• Able to work from the Banjara Hills office
• Able to join within 5 days

Benefits

• Incentives on subscriptions, with no fixed target
• Cell phone reimbursement
• Paid sick time and paid time off

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Paid time off

Work Location: In person