Customer Success Associate ( Field Operation)

Job Description

: Conduct product demonstrations at hospitals to showcase the capabilities and benefits of the device. Product installation and provide troubleshooting support for devices. Perform site assessments and communicate device requirements to the remote team. Train healthcare professionals, including nurses and doctors, as well as patients, on the use of the Dozee device and the patient monitoring dashboard. Coordinate with the remote team, providing detailed updates on activities conducted during site visits. Establish and maintain strong relationships with healthcare professionals, ensuring effective communication and collaboration. Assist in ad hoc operational task, as required Requirements: Graduation /Diploma ( Science / ITI preferred) 0-2 years of field operations/ field sales experience from healthcare or hospital industry. Open to travel within the city .Open to working inside hospital wards and work in night shifts- occasionally as required. Good communication skills and fluency in local languages Prior experience of working with nurses/doctors is preferred Candidate should have basic understanding of operating a computer