Customer Service Steward

• Guest Services:
• Provide excellent customer service, ensuring guests feel welcome and attended to throughout their stay.
• Assist guests with inquiries, requests, and information about the retreat's facilities and services.
• Dining Support:
• Work in collaboration with the kitchen and dining staff to ensure a smooth and enjoyable dining experience for guests.
• Set up and clear dining areas, ensuring they are clean, organized, and aesthetically pleasing.
• Cultural Sensitivity:
• Understand and respect the cultural and dietary preferences of the guests, especially considering the Ayurvedic principles guiding the retreat.
• Event Support:
• Assist in the coordination of events, workshops, and activities happening at the retreat.
• Ensure that guests have the necessary information about scheduled events and activities.
• Communication:
• Maintain clear and effective communication with other staff members to ensure a coordinated effort in providing services to guests.
• Problem Resolution:
• Handle guest concerns and complaints promptly and professionally, seeking assistance from higher management if needed.
• Maintaining Cleanliness:
• Keep common areas, dining spaces, and guest accommodations clean and well-maintained.
• Pay attention to details to create a serene and inviting atmosphere.
• Attention to Detail:
• Pay attention to the specific needs of guests, such as dietary restrictions, and ensure these are communicated effectively to the kitchen and other relevant departments.
• Team Collaboration:
• Collaborate with other staff members, including kitchen staff, housekeeping, and wellness practitioners, to ensure a holistic and integrated guest experience.

• Cultural Sensitivity:
• Be aware of and respectful toward different cultural backgrounds, especially considering the international nature of many retreat guests.
• Communication Skills:
• Possess strong communication skills to interact effectively with guests and other team members.
• Punctuality:
• Be punctual and reliable in fulfilling assigned duties and responsibilities.
• Adaptability:
• Be flexible and adaptable, as the needs of guests and the retreat schedule may vary.
• Positive Attitude:
• Maintain a positive and friendly demeanor, contributing to the overall positive atmosphere of the retreat.

Job Type: Full-time

Pay: ₹17,000.00 - ₹20,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person