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Accenture in India
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Customer Service Senior Analyst

Customer Service Senior Analyst

Accenture in India

5 - 9 years

0 Lacs

tamil nadu

Posted:4 days ago| Platform: Shine logo

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Skills Required

customer service spanish language translation

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Customer Service Senior Analyst at Accenture, your main responsibility will be to provide assistance and support to customers before, during, and after their purchase or use of a product or service. This includes addressing inquiries, resolving issues, and ensuring customer satisfaction to establish and maintain positive relationships. Key Responsibilities: - Analyze and solve increasingly complex problems - Interact with peers within Accenture - Have some interaction with clients and/or Accenture management - Receive minimal instruction on daily work/tasks and moderate instruction on new assignments - Make decisions that impact your own work and potentially others" work - Act as an individual contributor and/or oversee a small work effort and/or team - May be required to work in rotational shifts Qualifications Required: - Graduation in any field - 5 to 8 years of experience - Expertise in Spanish language (Note: Additional details about Accenture have been omitted as they were not provided in the job description),

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Customer Service Senior Analyst