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Capita
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Customer Service Executive

Customer Service Executive

Capita

0 - 3 years

2 - 4 Lacs

Mumbai Suburban, Thane, Mumbai (All Areas)

Posted:1 week ago| Platform:

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Skills Required

Voice Process BPO Customer Service International Call Center Solving Queries Voice Support Chat Process Inbound Voice Process Customer Support CSE Fresher International Process International Voice Web Chat Voice UK Process International BPO International Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Opportunity at Capita Position: Customer Service Executive Blended (Voice & Chat) Domain: UK-based Logistics Location: Vikhroli (W), Mumbai Work Mode: Work from Office Shift: UK Shifts (2 Rotational Offs) Key Responsibilities: Handle customer interactions via voice, chat, and email Resolve logistics-related queries efficiently Maintain high levels of customer satisfaction Adhere to process guidelines and quality standards Eligibility Criteria: Qualification: HSC/ Graduate Fresher or Experience Skills: Excellent communication skills, customer-centric approach, adaptability to UK shift timings Salary: Based on last drawn salary Contact Person - Shruti S - 9833078560 Walk-in Venue: Capita India Pvt. Ltd. Gate no 2, Plant No. 6, Godrej & Boyce Compound LBS Marg Vikhroli (W), Mumbai - 400079

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Capita

www.capita.com

IT Services and IT Consulting

London England

10001 Employees

93 Jobs

Key People

Jon Lewis

Chief Executive Officer
Simon Smith

Chief Financial Officer
Nikhil Rathi

Chief Operating Officer

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