Customer Relationship Manager (CRM)

0 - 5 years

2 - 4 Lacs

Mumbai Navi mumbai

Posted:8 months ago

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Job Description

WERE HIRING | ICICI LOMBARD GENERAL INSURANCE

Vertical CRT (Customer Relationship Team)

Designation: Customer Relationship Manager (CRM)

Process: 100% Voice | Inbound Calling

REQUIREMENTS:

Graduation Mandatory
Excellent communication skills Good Thought Process

Job Responsibilities

Handle customer queries & concerns over calls

Provide accurate information and resolution

Ensure excellent customer experience

Salary Package

Fresher: 16,000 (In-hand) | CTC: 2.50 LPA

Experienced: Up to 30,000 (In-hand) | CTC: 4.1 LPA

Salary depends on years of experience & last drawn CTC

Shift Timings (9.5 hrs. shift – rotational):

Male Candidates:

Between 7:00 AM – 12:30 AM (Night Shifts 24x7)

Female Candidates:

Between 7:00 AM – 8:30 PM (Any 9.30 hrs. shift) Rotational

Week Offs:

5 Days Working

2 Days Rotational Week Offs

CONTACT HR AAKANKSHA : 7498355043

Skills Required

inbound voice process inbound customer service good english communication bpo customer service domestic bpo inbound process communication skills inbound calls voice process

Work Mode

Work from Office

Job Type

Full Time

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Mumbai

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