Customer Relationship Executives (CRM)

0 years

4 - 5 Lacs

park street kolkata west bengal

Posted:2 weeks ago| Platform: SimplyHired logo

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Skills Required

master's degree bachelor's degree in-person mba

Work Mode

On-site

Job Type

Full Time

Job Description

Core Responsibilities: Manage client SLAs, feedback, and renewals. Coordinate with Ops and Finance for service delivery. Feed growth opportunities to BDMs.

  • CRM - specifically for Zepto- looking for someone who has worked on previously with Quick commerce companies or have had them as clients.
  • Ideal Qualification: Graduate / MBA
  • Key Skills: Client servicing, coordination, someone who has experience in rapid co-ordination, sla reporting, multi stakeholder dealing and resolving issues

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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