Customer Relationship Executive (CRE)

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Amt traders

1 - 2 Lacs

Delhi

Posted:1 week ago

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Job Description

Role Title: Customer Relationship Executive – Post Service Follow-up (CRE – PSF)

Industry: Two-Wheeler Automobile Dealership / Workshop (e.g., Honda, Hero, Bajaj, TVS)
Department: After-Sales Service / Customer Relationship Management (CRM)
Reporting To: CRM Manager / Service Manager / Branch Manager

A Customer Relationship Executive (CRE – PSF) in a two-wheeler automobile dealership conducts post-service follow-up calls, gathers customer feedback, and resolves after-sales service concerns to improve brand loyalty and the dealership’s Customer Satisfaction Index (CSI)

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

Skills Required

Customer Relationship After Sales Service Customer Relationship Management CRM Customer Satisfaction Client and account management CRM tools

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Job Type

Full Time

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Customer Relationship Executive (CRE)